Azure Portal – Error/ClientTimeout in Edge (Works in Guest, Safari, Chrome)

Hello 

welcome to Q&A

According to your description of the ‘Error/ClientTimeout’ problem (only in the main Edge profile, and normal in guest mode or other browsers), combined with the characteristics of the Azure portal and the Edge profile mechanism, some of the methods to try the following

Method 1: Disable all extensions

     1. visit edge://extensions → disable all extensions (especially enterprise security plug-ins such as Zscaler, Norton, etc.)

     2. Restart Edge and test the Azure portal → if normal, then enable extensions one by one to locate the source of conflict.

Method 2: Force Traceless Mode Test

     1.Open Traceless Window by pressing Ctrl+Shift+N in Edge → Log in to your working account to access the Azure portal

     2. If it works → Prove that it is a caching or extension issue; if it still fails → You need to check the account policy.

Method 3: Clear site-specific data

     1. go to edge://settings/clearBrowserData → select the time range ‘All time’

     2. Tick Cookies and other site data, cached images and files.

     3. Manually type portal.azure.com in the ‘Site’ box → Click ‘Clear Now’.

Reset Browser Experimental Flags

Visit edge://flags → Search for the following flags and set them to Disabled:

   #edge-enable-immersive-auth, #enable-webrtc-hide-local-ips

Restart the browser to test.

Thank you for your patience and reading.

Best regards.

Ian | Microsoft Q&A Support Specialist