Surface laptop 3 fans running loud when laptop is plugged in

Hi 8gigLiam,

Thanks for reaching Microsoft Surface Community. We thank you for taking advantage on our new Surface Laptop 3. Definitely this is not the experience that we want you to have. We do have some few questions to have this isolated and some suggestions could lead us to a resolution.

When your on Battery, you have mentioned that you the fan is not that loud, But if you check on the battery slider are you on "Best Performance" while your in game?

You can adjust how you want your CPU to perform, by selecting the battery icon on the task bar and adjusting the power mode. Setting the power mode to Recommended throttles the CPU and helps keep it running cooler with less need of assisted cooling. While a setting of Better performance or Best performance will allow the device to run more quickly, it will also allow the fan to come on more often to keep the CPU cool and performing it's best.

Is this the 15" or the 13.5" Surface Laptop 3 for the Graphics"

If this is the 13.5" what's the processor?

We have :

Quad-core 10th Gen Intel® Core™ i5-1035G7 Processor

Quad-core 10th Gen Intel® Core™ i7-1065G7 Processor

You can check this by going to Task Bar search box and Type there "dxdiag".

Looking forward on your response. Please keep us posted.

Regards,

Edd

Quad-core 10th Gen Intel® Core™ i5-1035G7 Processor

I can say that having followed all of the advice here, reducing the battery to Recommended, throttling the CPU to 99% (Advanced power settings) and switching to a USB-C charger my fan has not started once this afternoon and the laptop is relatively cool to the touch. I've had video meetings and lots of applications open, doesn't feel like I've lost any performance and it is now working perfectly.

Thanks everyone!

I bought a Surface Laptop 3 today. It's a fairly base model (i5, 128GB SSD, 8GB RAM).

I fell in love almost instantly... and then I plugged it in to charge it.

Hotter than **** even just browsing the web and the fans are on max.

I'm crossing my fingers that Microsoft fixed it in an update that I'm still installing, but I'm worried this is an instant game over for the computer.

I had the same issue .. I did have luck with what was mentioned above. 

My battery setting (slider bar) was set to BEST performance.

Left click on the batter icon in the sys tray .. select BEST battery life (all the way to the left).

I rarely have this issue anymore.