Surface Pro 4 Screen Shaking/Shuddering up and down while Idle

Anonymous
2017-03-01T08:15:01+00:00

I think I may have had this issue before and it just solved itself. However, my Surface Pro 4's screen has recently began to shake/shudder up and down while it is idle. If I am watching a movie, typing, or even moving the cursor it is fine just not when it is idle. It happened after I needed to render quite a few videos consecutively with Adobe Premiere Pro.

Has anyone else had this issue? Is it a software/firmware issue, or hardware? I am worried that it is going to begin shaking while I am not idle and that will become increasingly frustrating while editing.

Surface | Surface Pro | Display and screen

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  1. Anonymous
    2017-05-16T08:15:33+00:00

    So I have found several fixes that have temporarily fixed or masked the problem... However after a few weeks of finding a solution it starts again and I need to find a new solution.

    So far why two fixes have been:

    Adding seconds to the taskbar clock, this worked and worked for quite a while but after a few weeks the shuddering/shaking would start again once it got warm (about 50 degrees).

    Second fix was getting and external usb fan to blow on the back of the surface/increase airflow over the fan to assist with the Surface's own cooling system. This has also worked very well for about 3 weeks. Until yesterday when the shuddering/shaking starts either 20mins after I boot my Surface up, when I start using heavy video editing software like Adobe Premiere, or play a low capacity game for 20mins.

    Any suggestions on other fixes are welcome... or even a software fix by Microsoft. I have tried many fixes and at the moment they are the only two that have worked for me.

    I have tried installing f.lux that some people have suggested, but only had very limited success. Besides now that Windows 10 Creators update has "Night Mode" f.lux is pretty much redundant.

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  2. Anonymous
    2017-05-19T17:32:14+00:00

    Just started happening to me yesterday!  I'm glad I read all 4 pages of comments here.  I'm out of warranty, unfortunately. And doesn't seem like there is a solid fix yet. . . Thought I'd chime in though and log myself as another frustrated user.

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  3. Anonymous
    2017-05-19T18:05:16+00:00

    Just started happening to me yesterday!  I'm glad I read all 4 pages of comments here.  I'm out of warranty, unfortunately. And doesn't seem like there is a solid fix yet. . . Thought I'd chime in though and log myself as another frustrated user.

    Feel free to check out a similar thread on the issue: Surface Pro 4, Screen Flickering, Shacking

    Seems to be drawing more attention over there. We're all patiently awaiting official response from Microsoft.

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  4. Anonymous
    2017-05-26T19:07:21+00:00

    Hello,

    Have you tried to run the Software Repair tool? This is a tool that you need to download and run on your Surface device to fix common software problems. You may download the tool in this link.

    Don't hesitate to post back if you need further assistance.

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  5. Anonymous
    2017-05-27T01:21:49+00:00

    Rizza,

    As hundreds of affected users have already confirmed, the Software Repair tool does not fix the failing Surface Pro 4 displays.

    Please stop pushing us around and make an actual effort to fix this problem! How much longer must we sit around with these unusable devices?

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