Surface Pro 4 Screen Shaking/Shuddering up and down while Idle

Anonymous
2017-03-01T08:15:01+00:00

I think I may have had this issue before and it just solved itself. However, my Surface Pro 4's screen has recently began to shake/shudder up and down while it is idle. If I am watching a movie, typing, or even moving the cursor it is fine just not when it is idle. It happened after I needed to render quite a few videos consecutively with Adobe Premiere Pro.

Has anyone else had this issue? Is it a software/firmware issue, or hardware? I am worried that it is going to begin shaking while I am not idle and that will become increasingly frustrating while editing.

Surface | Surface Pro | Display and screen

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  1. Anonymous
    2017-03-02T09:36:21+00:00

    The hotfix didn't make any difference and if anything while my surface is idle today it shakes even worse than yesterday.

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  2. Anonymous
    2017-03-02T09:58:14+00:00

    Well I have followed a workaround that someone discovered in this thread about possibly the same issue:

    https://answers.microsoft.com/en-us/surface/forum/surfpro4-surfdrivers/surface-pro-4-screen-flickers/e431e3c8-ced5-4ed7-b208-eda8c72aa313

    Adding seconds to the clock in the taskbar seems to have stop the issue for me (for the time being) as the display now has to refresh itself every second so isn't idle (like watching a film).

    The workaround is working well, but I'd still much rather a proper fix!

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  3. Anonymous
    2017-03-02T09:58:46+00:00

    I set my device keep the screen on at a time, then it doesn't shake until reset it @@ :((((

    if hardware issue I will replace it, but software issue then it is a waste

    p/s: I think you should get a warranty replacement.

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  4. Anonymous
    2017-03-02T10:05:45+00:00

    thank you, I try it

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  5. Anonymous
    2017-03-02T10:14:42+00:00

    So far the setting the taskbar clock to having seconds has fixed the problem for me. Crossing fingers and holding thumbs that it will continue to work and work for you.

    I would get a warranty replacement, my problem is I am in South Africa at the moment until July and the Surface is unavailable here so I am unable to get a replacement until I leave. So I am hoping it is a software issue and for any remote fix.

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