Surface Pro 4 Screen Shaking/Shuddering up and down while Idle

Anonymous
2017-03-01T08:15:01+00:00

I think I may have had this issue before and it just solved itself. However, my Surface Pro 4's screen has recently began to shake/shudder up and down while it is idle. If I am watching a movie, typing, or even moving the cursor it is fine just not when it is idle. It happened after I needed to render quite a few videos consecutively with Adobe Premiere Pro.

Has anyone else had this issue? Is it a software/firmware issue, or hardware? I am worried that it is going to begin shaking while I am not idle and that will become increasingly frustrating while editing.

Surface | Surface Pro | Display and screen

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  1. Anonymous
    2017-03-01T12:08:25+00:00

    me too , reset full , reinstall driver, do anything but it isn't work, I don't think issue about hardware, sometime I reinstall display driver it work until reset then my screen shake again

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  2. Anonymous
    2017-03-01T12:19:03+00:00

    That's good to know that a full reset doesn't work so I won't try that. Perhaps it's an issue with a recent OS update?

    I hope it isn't a hardware issue because I am a few thousand miles away from the nearest place I can get a warranty replacement, until July.

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  4. Anonymous
    2017-03-01T14:28:50+00:00

    I don't know about next OS update. if you get warranty replacement you should do it

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  5. Barb Bowman 80,815 Reputation points MVP Volunteer Moderator
    2017-03-01T16:22:46+00:00

    I was told that " screen shaking is *usually* a phantom touch problem.  An easy way to test for this is to bring up an app like paint and full-screen it, then see if the device is registering touch inputs periodically.

    If it is a phantom touch problem, you can try the steps here:  https://support.microsoft.com/en-US/help/3165497 "

    Keep us posted.

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