Surface Pro 4 Screen Shaking/Shuddering up and down while Idle

Anonymous
2017-03-01T08:15:01+00:00

I think I may have had this issue before and it just solved itself. However, my Surface Pro 4's screen has recently began to shake/shudder up and down while it is idle. If I am watching a movie, typing, or even moving the cursor it is fine just not when it is idle. It happened after I needed to render quite a few videos consecutively with Adobe Premiere Pro.

Has anyone else had this issue? Is it a software/firmware issue, or hardware? I am worried that it is going to begin shaking while I am not idle and that will become increasingly frustrating while editing.

Surface | Surface Pro | Display and screen

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  1. Anonymous
    2017-03-02T11:16:14+00:00

    I think shaking best describes it. All of the screen rapidly moves up and down by a few millimetres after about 5 seconds of being idle. The last few days it moved by about 1mm, today it sometimes moves up to 3mm.

    The workaround I found and posted above seems to have stopped it, for now.

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  2. Barb Bowman 80,815 Reputation points MVP Volunteer Moderator
    2017-03-02T10:58:04+00:00

    is it shaking or flickering?

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  3. Anonymous
    2017-03-02T10:14:42+00:00

    So far the setting the taskbar clock to having seconds has fixed the problem for me. Crossing fingers and holding thumbs that it will continue to work and work for you.

    I would get a warranty replacement, my problem is I am in South Africa at the moment until July and the Surface is unavailable here so I am unable to get a replacement until I leave. So I am hoping it is a software issue and for any remote fix.

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  4. Anonymous
    2017-03-02T10:05:45+00:00

    thank you, I try it

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  5. Anonymous
    2017-03-02T09:58:46+00:00

    I set my device keep the screen on at a time, then it doesn't shake until reset it @@ :((((

    if hardware issue I will replace it, but software issue then it is a waste

    p/s: I think you should get a warranty replacement.

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