Surface Pro 4 Screen Shaking/Shuddering up and down while Idle

Anonymous
2017-03-01T08:15:01+00:00

I think I may have had this issue before and it just solved itself. However, my Surface Pro 4's screen has recently began to shake/shudder up and down while it is idle. If I am watching a movie, typing, or even moving the cursor it is fine just not when it is idle. It happened after I needed to render quite a few videos consecutively with Adobe Premiere Pro.

Has anyone else had this issue? Is it a software/firmware issue, or hardware? I am worried that it is going to begin shaking while I am not idle and that will become increasingly frustrating while editing.

Surface | Surface Pro | Display and screen

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  1. Anonymous
    2017-03-01T17:35:56+00:00

    my first try ... it work,

    I check it out more time and report.

    thank you so much

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  2. Anonymous
    2017-03-01T17:04:11+00:00

    I was told that " screen shaking is *usually* a phantom touch problem.  An easy way to test for this is to bring up an app like paint and full-screen it, then see if the device is registering touch inputs periodically.

    If it is a phantom touch problem, you can try the steps here:  https://support.microsoft.com/en-US/help/3165497 "

    Keep us posted.

    If the "screen shaking" is really caused by a phantom touch problem, then logically, disabling the 3 touch devices as indicated below should eliminate "screen shake".

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  3. Barb Bowman 80,815 Reputation points MVP Volunteer Moderator
    2017-03-01T16:22:46+00:00

    I was told that " screen shaking is *usually* a phantom touch problem.  An easy way to test for this is to bring up an app like paint and full-screen it, then see if the device is registering touch inputs periodically.

    If it is a phantom touch problem, you can try the steps here:  https://support.microsoft.com/en-US/help/3165497 "

    Keep us posted.

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    10+ people found this answer helpful.
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  4. Anonymous
    2017-03-01T14:28:50+00:00

    I don't know about next OS update. if you get warranty replacement you should do it

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