April 19 Surface Book Update failure - Error 0x800f0203

Anonymous
2016-04-19T23:52:11+00:00

While applying today's updates, I received a Blue screen. After it restarted, it applied updates before continuing into Windows startup.

Went into Windows Update and clicked on Install for the remaining ones that were yet to be applied. Then I get this error:

* Intel Corporation driver update for Intel(R) Control Logic - Error - 0x800f0203

I clicked Retry, it says no updates available.

Click check for updates and again:

* Intel Corporation driver update for Intel(R) Control Logic - Error - 0x800f0203

Rebooted, still offering this driver and failing with same error.

Surface | Surface Book | Install and update

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Anonymous
2016-04-20T11:48:55+00:00

this workaround was posted on reddit (and fixed the issue for me!):

  • Open the setupapi.dev.log log file from c:\windows\inf.
  • Find the error "Failed to install device instance".
  • Above this error it will say which inf file caused the issue. In my case oem90.inf
  • Run "pnputil -d oem90.inf" from an elevated command prompt
  • Re-run windows update and install

source: https://www.reddit.com/r/Surface/comments/4fkd0p/a\_botaload\_of\_new\_drivers\_incoming/d2a4ja1 and http://www.blackforce.co.uk/2016/04/20/surface-book-update-failed-intel-control-logic-0x800f0203

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  1. Anonymous
    2016-04-22T00:43:18+00:00

    Hi Everyone,

    Thank you for reporting this error message and the difficulty installing recent (4/19/2016).  We understand that some customers are experiencing this and we are actively investigating and will provides updates to this thread when available.

    Thanks,

    Josh

    It surprises me a bit with these issues going on the offending updates haven't been pulled until updated info and installers are available to prevent this issue, or not have users trying to run arcane command line files to delete .INF files and drivers.

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  2. Anonymous
    2016-04-20T23:03:59+00:00

    That article above is very relevant.  I just used it on my Surface Book that was failing to install 2 of the firmware updates.  After completing the instructions in the above article, the yellow shields come back but this time its because the new update actually installed after I logged in  and it needed another reboot to apply the firmware.  All is well now.

    Kevin

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  3. Anonymous
    2016-04-20T22:48:27+00:00

    OK after a total factory reset and reapplying the patches/firmware everything seems happy and up to date.  Glad I hadn't done a lot of setup yet.

    It still reported a failure on the Intel Iris driver but the resulting version was correct in device manager so I guess it's all good.  All firmware versions match the release notes.

    Matt

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  4. Anonymous
    2016-04-20T22:44:30+00:00

    Hi Everyone,

    Thank you for reporting this error message and the difficulty installing recent (4/19/2016).  We understand that some customers are experiencing this and we are actively investigating and will provides updates to this thread when available.

    Thanks,

    Josh

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