Surface Detach Icon says Detached when it's not

Anonymous
2016-02-24T05:02:59+00:00

After installing system updates on 02/17/16 for Windows 10, the Surface Detach icon in the taskbar is grayed out and when I mouse over it, it says "Surface Detach: Detached" when it's actually attached and connected to the keyboard. Keyboard works fine but when I try to detach, I have to hold the keyboard detach button for over 10 seconds before the light turns green and I hear the detach sound. 

Also, since this started happening, after detaching, the screen no longer rotates in Tablet Mode. Tried locking and unlocking Autorotation and nothing will rotate the screen anymore.

Not sure if these two problems are related.

Surface | Surface Book | Display and screen

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  1. Anonymous
    2016-02-24T02:52:09+00:00

    I have noticed this in the last few days as well.

    Yesterday I went into the BIOS and exited immediately. This fixed it yesterday. However, this morning it happened again.

    Today I went into task manager and ended the "SurfaceDTX" task. Went into startup items and disabled SurfaceDTX... I immediately re-enabled it as a startup item, restarted the Surface Book, and everything was after restart. I did a second restart to verify it was still OK.

    We will see what happens tomorrow, but as of right now it seems OK. Hopefully an official fix calls soon.

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  2. Anonymous
    2016-02-24T03:02:36+00:00

    After sign in and start up the Detach icon on the task bar flashes a red dot and then indicates the clipboard is detached even though the clipboard is attached. This does not affect actual detach or reattach function. 

    If I then do a restart the task bar Detach icon functions  properly.

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  3. Anonymous
    2016-02-24T06:48:13+00:00

    Solved the problem. For anyone else with the same issues, resolving this problem solved both issues of not recognizing detachment and auto-rotate error.

    I downloaded the SurfaceBook_Win10_160400_2.msi file from 

    https://www.microsoft.com/en-us/download/details.aspx?id=49497

    Ran the file and restarted as prompted. Problem(s) appear to be fixed.

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  4. Anonymous
    2016-02-24T19:21:18+00:00

    Same here, no solution.

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