Surface Detach Icon says Detached when it's not

Anonymous
2016-02-24T05:02:59+00:00

After installing system updates on 02/17/16 for Windows 10, the Surface Detach icon in the taskbar is grayed out and when I mouse over it, it says "Surface Detach: Detached" when it's actually attached and connected to the keyboard. Keyboard works fine but when I try to detach, I have to hold the keyboard detach button for over 10 seconds before the light turns green and I hear the detach sound. 

Also, since this started happening, after detaching, the screen no longer rotates in Tablet Mode. Tried locking and unlocking Autorotation and nothing will rotate the screen anymore.

Not sure if these two problems are related.

Surface | Surface Book | Display and screen

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  2. Anonymous
    2016-02-22T16:53:29+00:00

    Why does this continue to show that it's detached when it clearly is NOT detached? 

    When I press the physical key on the keyboard it lights up red and stays lit up for 30-45 seconds and then finally detaches...When I re-attach is continues to do the same thing over and over and over. 

    This, OF COURSE, just started after the latest firmware update.  lol.  You really can't make this stuff up anymore.

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  3. Anonymous
    2016-02-20T23:45:01+00:00

    I had this same issue after the 2-17-2016 updates from Microsoft. I found another website which said to disable "Surface DTX" from the startup. You will find it in Task Manager "Startup" tab. Once disabled I restarted, then enabled it again. Restarted the pc and now it works properly. This may work for you. Good luck

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  4. Anonymous
    2016-02-08T02:57:37+00:00

    wait no i think i found out a way to fix it

    1. turn your surface off
    2. hold the power button and the volume up button at the same time to open up BIOS
    3. go into devices
    4. turn off usb docking port
    5. exit bios
    6. repeat steps 2-4, but turn on usb docking port
    7. go through regular restart.

    it should work now.

    congratulations

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    10+ people found this answer helpful.
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