VPN Client Support

Anonymous
2012-10-30T23:35:39+00:00

The info page for the new Samsung RT tablet - the ATIV tab - says:

Enterprise Solutions (upon request): Exchange ActiveSync, On-Device Encryption, Cisco VPN (Virtual Private Network), Juniper Junos Pulse VPN, EAS

But the Junos Pulse client is not in the Windows Store - so either Samsung has some exclusive deal with Juniper, or this is a "coming soon" feature.

I'd like an answer. As much as I love the Surface hardware, if I cannot get the last piece of the puzzle I need for work, the Pulse client, and it is available on another vendor's tablet, I'll need to think about switching.

I would really like an answer from Microsoft on this one.

And to re-confirm - the ATIV is a Windows 8 RT tablet, NOT a Windows 8 Pro tablet.

Surface | Other

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  1. Anonymous
    2014-10-18T18:45:58+00:00

    Unfortunately its a 'global' setting on the Juniper VPN appliance and not something to be configured on the client.

    What I havent been able to determine is if there is something in our PAC file that is invalid or if using a PAC file is the real issue.

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  2. Anonymous
    2014-10-16T21:18:47+00:00

    Where do you change the option to no pac file at?  I do not see it listed when setting up the VPN for Juniper.

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  3. Anonymous
    2014-10-16T21:01:06+00:00

    Well the good news is that I finally resolved the issue with "invalid parameter".

    After much digging through the Windows Event Viewer and working together with our I.T. staff, the problem is related to the Proxy PAC file which is being pushed by the Juniper Secure Access Gateway.

    Changing the option to "No PAC file", my SurfaceRT device was able to connect.

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  4. Anonymous
    2014-06-25T20:42:01+00:00

    It doesn't work for my coporate VPN either.  Although most of our companys computers are all Windows, it seems only iPhone, and Droid exist in our corporate mobile world.

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  5. Anonymous
    2014-06-18T16:29:42+00:00

    Well, even after the Win8.1-Update 1, still the built in Junos Pulse does not work. Even on Windows 8.1.  You still have to install the desktop version for VPN access.  Why have the built in versions, if you can't use them?

    Junos Pulse has worked for me on my RT since the original 8.1 update.  It also works on my home desktop computer.  The built-in client is much better than the client/process on Win7 and earlier.  I'm wondering if your employer's Juniper VPN configuration is the problem.

    When I originally was setting up the built-in client, I made the mistake of including extra 'stuff' in the 'Add a VPN connection' dialog which caused failures.  For the Server name, do not include 'https://'.  Just put in the address of your VPN server.  (e.g. 'vpn.youremployer.com')

    Save.

    When you invoke the VPN session, it will prompt for your username and password.  Use the exact credentials that you use on your VPN web portal.  I originally made the mistake of adding my domain.  (e.g. domain\username)  This failed, but again it does work using the exact credentials used to authenticate to my employer's vpn web portal. 

    I imagine you've done all of this, so I'm assuming it has something to do with how your employer has deployed the server.  Good luck!

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