duo goes black

Anonymous
2021-05-01T19:27:22+00:00

Can anyone figure out why one screen on my Duo Phone goes black periodically, seemed to happen after last update? Only way to get it back is to turn phone on and off!

Surface | Surface Duo | Display and screen

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  1. Anonymous
    2021-06-12T23:13:15+00:00

    I’m getting there too, problem is losing the money that I paid for it up front! No way to get any of that money back!

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  3. Anonymous
    2021-06-12T19:23:49+00:00

    It's not fixed yet as far as I know.

    Lots of people on Reddit are reporting it.

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  4. Anonymous
    2021-06-12T16:44:55+00:00

    I just checked system update and the most recent version is 10 from May 5,2021. Still doing the black screen. Only open for a couple minutes. Left right. Anyone come up with solution yet?

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  5. Anonymous
    2021-06-08T15:56:11+00:00

    Also Jerry, I'm FTE if anyone needs more details.

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