duo goes black

Anonymous
2021-05-01T19:27:22+00:00

Can anyone figure out why one screen on my Duo Phone goes black periodically, seemed to happen after last update? Only way to get it back is to turn phone on and off!

Surface | Surface Duo | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

49 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2021-12-15T19:03:06+00:00

    It is happening to me as I try to type this message. Irony. It is very frustrating. Same issue became worse and worse on the Duo 1. Now the Duo 2 has the same problem.

    After blacking out…. occasionally, it is now dead 2 months after warranty. Glad to get another phone!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-12-15T16:36:00+00:00

    It is happening to me as I try to type this message. Irony. It is very frustrating. Same issue became worse and worse on the Duo 1. Now the Duo 2 has the same problem.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2021-11-27T04:29:43+00:00

    For sure

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2021-11-27T02:52:52+00:00

    Yep, I got so sick of it . Truly a huge piece of **** phone :(.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2021-11-27T02:44:20+00:00

    Thank you for sharing that. I is sad that these bugs are not being addressed quickly. They're not going to have much luck selling a 3rd generation with all the word of mouth.

    Was this answer helpful?

    0 comments