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My Surface Pro 3 is fully updated with the latest firmware and updates and the wireless display also has the latest updates.
When I have my bluetooth on and I connect to the wireless display adapter, my TV's max resolution that I can set is 1366 x 768 but when I turn my bluetooth off first and then connect to the wireless display adapter I can set my TV to 1920 x 1080.
It's kind of annoying to have to turn bluetooth off first before I connect to my tv. Is there something I can do to fix this issue?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Great to hear that the problem might be fixed in W10. I've got that installed on my SP3 as of last night but, the device isn't "seeing" the WDA. I'm used to the old charms for finding the device. Can someone point me in the right direction for detecting the WDA in Win10? (tried doing it via Settings / devices but it didn't appear)
TIA
swipe in from the right and tap the Connect function.
Thanks Barb
I should have put in my original message that I did that -- albeit via the "notification centre" icon on the task bar -- and the device didn't appear in the connect window. :-(
Wasn't sure if there was some other step I should do as well. I'll power down/reboot the SP3 tonight. I have noticed that sometimes (and I would think especially after the conversion to W10) that I might have some patches still waiting to install.
Just updated to Windows 10 on the i5 Surface Pro 3 and I'm now getting 1080p with bluetooth on, although some text does not look overly crisp.
Not that it will make any difference but I will be sending a follow up email to Microsoft Support in regards to the case I had with them for this one...they were pushing me to replace the device!!!
This shows it would have achieved nothing except wasting more of my time and causing a major inconvenience because there support process is to make you send back the Surface and you have to wait till they receive it before they send you a replacement. This is one area where HP is superior.
Has any one installed the driver from the Intel website that gives the the ability to make custom resolutions? Just wondering if you still get a reliable 1080p with the MWDA after doing this.
I'm having the same problem. However, even after I successfully connect at full HD with BT mouse turned off, if I then turn the BT mouse on, my wireless connection to the TV drops. Has anyone figured out a way to resolve this issue?
