Microsoft Wireless Display Adapter with Surface Pro 3 Resolution Problem

Anonymous
2015-01-23T23:46:25+00:00

My Surface Pro 3 is fully updated with the latest firmware and updates and the wireless display also has the latest updates.

When I have my bluetooth on and I connect to the wireless display adapter, my TV's max resolution that I can set is 1366 x 768 but when I turn my bluetooth off first and then connect to the wireless display adapter I can set my TV to 1920 x 1080.

It's kind of annoying to have to turn bluetooth off first before I connect to my tv. Is there something I can do to fix this issue?

Surface | Accessories | Wireless display adapter

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  1. Anonymous
    2015-05-24T08:11:06+00:00

    I finaly got it working in 1080p.

    Current graphics Driver: 10.18.14.4170

    What did the trick was very stange: I installed hyper-v.

    After you installed hyper v connected standby or any standby at all is not available anymore.

    make sure to apply this workarround to get connected standby working while having hyper v on your machine:

    http://answers.microsoft.com/en-us/surface/wiki/surfpro3-surfnetwork/work-around-for-surface-pro-3-issue-where/bd7c8bde-439b-45d6-8d9d-2776913e45e9

    I am connected agains a Samsung LE46C570 in 1080p now.

    Works only with the smaller 32 Inch Version of this tv now.

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  2. Anonymous
    2015-05-24T08:13:41+00:00

    I finaly got it working in 1080p.

    Current graphics Driver: 10.18.14.4170

    What did the trick was very stange: I installed hyper-v.

    After you installed hyper v connected standby or any standby at all is not available anymore.

    make sure to apply this workarround to get connected standby working while having hyper v on your machine:

    http://answers.microsoft.com/en-us/surface/wiki/surfpro3-surfnetwork/work-around-for-surface-pro-3-issue-where/bd7c8bde-439b-45d6-8d9d-2776913e45e9

    I am connected agains a Samsung LE46C570 in 1080p now.

    Works only with the smaller 32 Inch Version of this tv now.

    Bluetooth is active, bt devices are conneted and i use a 2.4 ghz wifi connection.

    For the Moment it looks like it works as it should now.

    will Report if it stops working.

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  3. Anonymous
    2015-05-24T08:32:29+00:00

    I finaly got it working in 1080p.

    Current graphics Driver: 10.18.14.4170

    What did the trick was very stange: I installed hyper-v.

    After you installed hyper v connected standby or any standby at all is not available anymore.

    make sure to apply this workarround to get connected standby working while having hyper v on your machine:

    http://answers.microsoft.com/en-us/surface/wiki/surfpro3-surfnetwork/work-around-for-surface-pro-3-issue-where/bd7c8bde-439b-45d6-8d9d-2776913e45e9

    I am connected agains a Samsung LE46C570 in 1080p now.

    Works only with the smaller 32 Inch Version of this tv now.

    This is not a good solution. if you turn on Hyper-V then you will lose connected-standby feature.

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  4. Anonymous
    2015-05-24T09:02:14+00:00

    Hello,

    I experience the exact same issues since this last tuesday patch where my Intel Driver for my Surface Pro 2 was upgraded ( to 10.18.14.4170 dated of 16/3/15)

    Anoying because before BT was not gaving any issues and my WirelessDisplay experience was great.

    MS / Intel any improvement to the drivers is required

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  5. Anonymous
    2015-05-24T10:26:03+00:00

    On Sun, 24 May 2015 08:11:06 +0000, MaxBeckenbach wrote:

    >>After you installed hyper v connected standby or any standby at all is not available anymore.

    >>

    >>make sure to apply this workarround to get connected standby working while having hyper v on your machine:

    this is not a recommended work around as it will cause more issues for people.

    __________________________________________________________________________________________________

    Barb

    Windows Experience MVP

    My Blog - http://digitalmediaphile.com/

    Please mark as answered if this answers your question

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