I'm in the US. One of the original reporters. I can't rollback via device manager, either. I'm glad we have collectively solved the issue for Microsoft. I'm greatly disappointed they have not remediated it.
Microsoft Wireless Display Adapter with Surface Pro 3 Resolution Problem
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Anonymous
My Surface Pro 3 is fully updated with the latest firmware and updates and the wireless display also has the latest updates.
When I have my bluetooth on and I connect to the wireless display adapter, my TV's max resolution that I can set is 1366 x 768 but when I turn my bluetooth off first and then connect to the wireless display adapter I can set my TV to 1920 x 1080.
It's kind of annoying to have to turn bluetooth off first before I connect to my tv. Is there something I can do to fix this issue?
Surface | Accessories | Wireless display adapter
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Anonymous
2015-02-14T11:20:47+00:00 -
Anonymous
2015-02-14T11:43:11+00:00 On Sat, 14 Feb 2015 11:20:47 +0000, Rob Bridal wrote:
>>I'm in the US. One of the original reporters. I can't rollback via device manager, either. I'm glad we have collectively solved the issue for Microsoft. I'm greatly disappointed they have not remediated it.
I'm wondering, did you ever uninstall the previous driver and delete the driver
when troubleshooting?
__________________________________________________________________________________________________
Barb
Windows Entertainment and Connected Home MVP
My Blog - http://digitalmediaphile.com/
Please mark as answered if this answers your question
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Anonymous
2015-02-14T12:18:08+00:00 No ma'am. Others did, and it fixed the issue. I have a lot of clients using this platform. I'm not about to tell the helpdesk "walk the client through the rollback and hope it works". My clients (and me) have microsoft tablets with fancy new state of the art microsoft wireless display adapters. They all run microsoft surface keyboards and arc touch mice.
Microsoft - ya there? You're kinda screwing us here. Not on my pretty laptop replacement; rather, on the pallets of hardware my clients bought oh my recommendation.
How about a quick fix for your last update so we consultants can stop looking a fool and receiving the "I told you so" looks from everyone who has not bought in as I have?
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Anonymous
2015-02-14T13:33:15+00:00 On Sat, 14 Feb 2015 12:18:08 +0000, Rob Bridal wrote:
>>My clients (and me) have microsoft tablets with fancy new state of the art microsoft wireless display adapters. They all run microsoft surface keyboards and arc touch mice.
I'm a volunteer. Community Moderators and MVP's do their best to help where we
can. I'm trying to get MSFT to officially address this issue for all of you.
They have to work with Intel. I don't know how long it will take. I don't have
high expectations given the track record.
I can only tell you that MY work around is to make sure the Arc Touch Mouse is
flattened before I start a Miracast session. After it is established, I open the
mouse and the resolution stays at full HD.
Others have searched around and installed the totally unsupported generic Video
drivers from the Intel site.
__________________________________________________________________________________________________
Barb
Windows Entertainment and Connected Home MVP
My Blog - http://digitalmediaphile.com/
Please mark as answered if this answers your question
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Anonymous
2015-02-14T14:19:22+00:00 Have fixad my problem now. Deleted bluetooth setup for my mobile and after that everything is working. Thank you all for helping me.