Microsoft Wireless Display Adapter with Surface Pro 3 Resolution Problem

I have updated to windows 10 yesterday on my Surface Pro 3 (I7) and have all updates (and the latest intel driver)...

It seemed to work but there is horrible screen tearing in video's: (vlc, mediaplayer classic, ...) when playing mkv's.

So I booted the Microsoft wireless display adapter app and it sad I needed an update for my adapter. So I let the app do its thing and in the middle of the update it said that the update failed and that I should try another time. So i closed the app and restarted the app and by wonder it said that the firmware was up to date and indeed the firmware number had changed (1.3.8220). Previously it was: 1.2.7303

So I tried to view a video again but now I have HORRIBLE stuttering. Around 3 or 4 frames per second. and suddenly after about 15 minutes (don't ask me why I waited so long, pure luck in my opinion) it started to normalize but still with the tearing. But when I disconnect and reconnect it's again HORRIBLE.

So I effectively ruined the adapter by upgrading as it worked before. And previously if I had bad quality I could remedy it by choosing a lower resolution (I know not something you want to do) but this does not help this time...

So are there any options left? Can I downgrade the adapter to a previous firmware?

Just wanted to add myself to the list of annoyed people having experienced this bug. Using a Logitech M557 mouse, if it is connected -> low resolution, if i then dare to move the mouse the display-connection will eventually break. Disconnect the bluetooth mouse and everything works fine.

On Sun, 5 Jul 2015 09:21:26 +0000, onurg wrote:

>>If this it is intel that blocked things, this is weird because I use windows 10 with my surface pro 3 with the latest firmware build 10162. FullHD works fine with Bluetooth. Let me repeat IT WORKS WITH WINDOWS 10!

1. what is the version of the Intel Video driver?
2. what Bluetooth devices are attached to the SP3?

__________________________________________________________________________________________________

Barb

Windows Experience MVP

My Blog - http://digitalmediaphile.com/

Please mark as answered if this answers your question

Intel HD Graphics 5000

Driver Date 28.04.2015

Driver Version : 10.18.15.4204

Surface pen and Microsoft Arch Touch Mouse Surface edition is connected. Mouse is usable in both screens.

On Sun, 5 Jul 2015 09:21:26 +0000, onurg wrote:

>>If this it is intel that blocked things, this is weird because I use windows 10 with my surface pro 3 with the latest firmware build 10162. FullHD works fine with Bluetooth. Let me repeat IT WORKS WITH WINDOWS 10!

1. what is the version of the Intel Video driver?
2. what Bluetooth devices are attached to the SP3?

__________________________________________________________________________________________________

Barb

Windows Experience MVP

My Blog - http://digitalmediaphile.com/

Please mark as answered if this answers your question

If this it is intel that blocked things, this is weird because I use windows 10 with my surface pro 3 with the latest firmware build 10162. FullHD works fine with Bluetooth. Let me repeat IT WORKS WITH WINDOWS 10!