Microsoft Wireless Display Adapter with Surface Pro 3 Resolution Problem

Anonymous
2015-01-23T23:46:25+00:00

My Surface Pro 3 is fully updated with the latest firmware and updates and the wireless display also has the latest updates.

When I have my bluetooth on and I connect to the wireless display adapter, my TV's max resolution that I can set is 1366 x 768 but when I turn my bluetooth off first and then connect to the wireless display adapter I can set my TV to 1920 x 1080.

It's kind of annoying to have to turn bluetooth off first before I connect to my tv. Is there something I can do to fix this issue?

Surface | Accessories | Wireless display adapter

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  1. Anonymous
    2015-01-25T04:05:19+00:00

    It's a Sony KDL-40EX700, I'm setting the resolution in the windows control panel...

    The Bluetooth devices that I have paired and connected are the pen, the arc touch mouse surface edition and my xperia z3 compact phone.

    After I turn off the Bluetooth and then connect to the display adapter I get the option to increase the resolution...

    I can turn the Bluetooth back on right after I connect and everything seems to still work fine.

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  2. Anonymous
    2015-01-24T12:00:00+00:00

    On Fri, 23 Jan 2015 23:46:25 +0000, SjGoetz wrote:

    >>My Surface Pro 3 is fully updated with the latest firmware and updates and the wireless display also has the latest updates.

    >>

    >>

    >>

    >>When I have my bluetooth on and I connect to the wireless display adapter, my TV's max resolution that I can set is 1366 x 768 but when I turn my bluetooth off first and then connect to the wireless display adapter I can set my TV to 1920 x 1080.

    >>

    >>

    >>

    >>It's kind of annoying to have to turn bluetooth off first before I connect to my tv. Is there something I can do to fix this issue

    That's an interesting issue. Some questions:

    1. brand and model of TV and where are you setting the resolution?
    2. what bluetooth devices are connected to your Surface other than the Pen?

    __________________________________________________________________________________________________

    Barb

    Windows Entertainment and Connected Home MVP

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    Please mark as answered if this answers your question

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