Microsoft Wireless Display Adapter with Surface Pro 3 Resolution Problem

Anonymous
2015-01-23T23:46:25+00:00

My Surface Pro 3 is fully updated with the latest firmware and updates and the wireless display also has the latest updates.

When I have my bluetooth on and I connect to the wireless display adapter, my TV's max resolution that I can set is 1366 x 768 but when I turn my bluetooth off first and then connect to the wireless display adapter I can set my TV to 1920 x 1080.

It's kind of annoying to have to turn bluetooth off first before I connect to my tv. Is there something I can do to fix this issue?

Surface | Accessories | Wireless display adapter

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  1. Anonymous
    2015-02-14T11:43:11+00:00

    On Sat, 14 Feb 2015 11:20:47 +0000, Rob Bridal wrote:

    >>I'm in the US.  One of the original reporters. I can't rollback via device manager, either.  I'm glad we have collectively solved the issue for Microsoft.  I'm greatly disappointed they have not remediated it.

    I'm wondering, did you ever uninstall the previous driver and delete the driver

    when troubleshooting?

    __________________________________________________________________________________________________

    Barb

    Windows Entertainment and Connected Home MVP

    My Blog - http://digitalmediaphile.com/

    Please mark as answered if this answers your question

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  2. Anonymous
    2015-02-14T11:20:47+00:00

    I'm in the US.  One of the original reporters. I can't rollback via device manager, either.  I'm glad we have collectively solved the issue for Microsoft.  I'm greatly disappointed they have not remediated it.

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  3. Anonymous
    2015-02-14T11:15:00+00:00

    On Sat, 14 Feb 2015 09:00:54 +0000, Cigota wrote:

    >>I'm having the same issue- based in NZ. Can't roll back, disconnecting bluetooth fixes the problem, but as soon as reconnect the mouse, resolution goes back to 1366x768.

    There is a known issue with bluetooth (other than the pen) changing the

    resolution now. It's strange that the driver rollback is not available on non US

    models. I have an Arch Touch Surface Mouse. I find that if I make the Miracast

    connection with the mouse flattened and then wake up the mouse that I keep the

    proper resolution. Might not work for everyone.

    __________________________________________________________________________________________________

    Barb

    Windows Entertainment and Connected Home MVP

    My Blog - http://digitalmediaphile.com/

    Please mark as answered if this answers your question

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  4. Anonymous
    2015-02-14T09:00:54+00:00

    I'm having the same issue- based in NZ. Can't roll back, disconnecting bluetooth fixes the problem, but as soon as reconnect the mouse, resolution goes back to 1366x768.

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  5. Anonymous
    2015-02-13T17:55:26+00:00

    You can choose manually the previous driver and select from a list. I don't know how to explain that, i'm french and my english is limited... The previous driver is still there somewhere and you can select it but not by clicking "automatic update". You must choose it manually.

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