It has nothing to do with firmware. The low resolution when Bluetooth devices are connected is caused by the Intel Video driver. http://answers.microsoft.com/en-us/surface/forum/surfpro3-surfnetwork/did-your-miracast-performance-degrade-after-the/49413441-e79c-4a7e-a389-591a20ba042c
Microsoft Wireless Display Adapter with Surface Pro 3 Resolution Problem
My Surface Pro 3 is fully updated with the latest firmware and updates and the wireless display also has the latest updates.
When I have my bluetooth on and I connect to the wireless display adapter, my TV's max resolution that I can set is 1366 x 768 but when I turn my bluetooth off first and then connect to the wireless display adapter I can set my TV to 1920 x 1080.
It's kind of annoying to have to turn bluetooth off first before I connect to my tv. Is there something I can do to fix this issue?
Surface | Accessories | Wireless display adapter
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Anonymous
2015-05-23T14:26:36+00:00 -
Anonymous
2015-05-23T14:20:53+00:00 On Sun, 25 Jan 2015 04:05:19 +0000, SjGoetz wrote:
>>After I turn off the Bluetooth and then connect to the display adapter I get the option to increase the resolution...
OK, here's what I don't understand - WHY are you trying to change the
resolution. The Miracast protocol should negotiate all of this. And note with
Miracast, you can only have one display resolution for both monitors.
The way it should work is that when you connect to the MWDA, the TV should
display at 1980 x 1020 and the Surface Pro 3 should also change to 1980 x 1020.
When you disconnect, the SP3 will go back to its native resolution.
Are you trying to say that when you do this automatically that the Sony will NOT
connect at 1980 x 1020?
Steps to connect with Miracast: Charms, Devices, Project - and then select your
MWDA. Don't do anything else. What happens?
__________________________________________________________________________________________________
Barb
Windows Entertainment and Connected Home MVP
My Blog - http://digitalmediaphile.com/
Please mark as answered if this answers your question
I'm having the Exact same problem. I'm also using it to extend my desktop. I have Surface Pro 3 i7-256GB, an ASUS VE276Q (1080p) Monitor and on bluetooth are Surface Pen and a LogiLink Mouse (not the arc touch because it's ugly and doesn't have side buttons for navigation, which are essential for me and it's too expensive)
I can connect in 1080p as long as Bluetooth is turned off. When the Monitor is set to 1080p and I turn Bluetooth on, it disconnects the monitor. When I reconnect manually it only works in 1366x768, which is awful on a 27".
I tried the exact same setup with a Lenovo Flex2-15 and it all worked totally fine.
Reason: Bluetooth and WiFi adapters are 2 seperate devices rather than one single adapter like the SP3 has.
Another problem is: When I use it as desktop extention, the mouse's cursor stays stuck on the Monitor's border while the "real" cursor is on the screen of my SP3.
Conclusion:
****, Microsoft!?!? Why are you selling a device that doesn't work with your own devices? Why is the Stup-App for 16+ Years and why do I have to set a Password to set it up? Why did you even mention FullHD in it's Product-Page?
Thanks Barb, that you tried, but The questions I quoted above are self-answering. In an age, where 4K is getting a thing and 1920x1080 (not 1980x1020) is pretty much a standard by now, we should expect it to work.
WooHoo... Another piece of hardware, that only work partionally (just like the SP3 and it's accessoires)
I expect a Firmare-update to fix this!
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Anonymous
2015-05-23T11:36:58+00:00 On Fri, 22 May 2015 20:47:55 +0000, MaxBeckenbach wrote:
>>I updated everything too. Surface 3 pro delivered today. I have nothing connected accept the pen.
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>>No way to get another resolution then 720p on a samsung tv. Not in cloned mode. Not in extend display mode.
what exact model Samsung TV. I have a MWDA on mine and get 1920 x 1080
__________________________________________________________________________________________________
Barb
Windows Experience MVP
My Blog - http://digitalmediaphile.com/
Please mark as answered if this answers your question
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Anonymous
2015-05-22T20:47:55+00:00 I installed the firmware update. Unfortunately problem persists and not fixed. When I turn on Bluetooth, I get low resolution.
I updated everything too. Surface 3 pro delivered today. I have nothing connected accept the pen.
No way to get another resolution then 720p on a samsung tv. Not in cloned mode. Not in extend display mode.
Driver rollback didn't work. Tried an older intel driver from last year too. Didn't work. Tried to disable bluetooth. didn't work. Disabled my wifi connection as it is 2.4 GHz. Didn't work.
What the hell is microsoft doing?? This is one of the most expensive notebooks with a miracast adapter by microsoft no 3rd party software installed. This is the worst out of the box experience i've ever had!!
It's a shame that ms did not give any reaction on that in public. A simple "we are working on it" would be enough. No matter what the problem is. Intel driver, other hardware driver, windows bug.
BTW: Thanks for the volunteers here for your work. It's not your fault. It's microsoft which seams to work hard on making us all switch to fruit someday.
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Anonymous
2015-05-22T20:04:48+00:00 Following this issue since the beginning. I do have a samsung tv which is not working with the surface 3 pro mircast. So i bought a wirless display adapter from microsoft.
Tried a few things to troubleshoot these problems and i believe the problem is the wireless/bluetooth chip/driver by marvell. Its a two in one chipset. You can also see wireless transfer rates breaking down and going up again when you switch off/on bluetooh during a file tranfser to a nas etc.
When i read the patch notes i was like oh my god they finally fixed my issue but i must tell this is definitly not fixed yet. While my logitech bluetooth mouse is connect i still get the low resultion bug. May firmware update installed.
I dont understand why ms is not interested in fixing this issue.
I wont return my surface 3 pro since its such a nice device while i will never understand why companys try to save some dollars using low budget wifi chipset instead of intel wifi chips which works much better ni most devices.
Regards from Germany
Florian