Microsoft Wireless Display Adapter with Surface Pro 3 Resolution Problem

Anonymous
2015-01-23T23:46:25+00:00

My Surface Pro 3 is fully updated with the latest firmware and updates and the wireless display also has the latest updates.

When I have my bluetooth on and I connect to the wireless display adapter, my TV's max resolution that I can set is 1366 x 768 but when I turn my bluetooth off first and then connect to the wireless display adapter I can set my TV to 1920 x 1080.

It's kind of annoying to have to turn bluetooth off first before I connect to my tv. Is there something I can do to fix this issue?

Surface | Accessories | Wireless display adapter

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  1. Anonymous
    2015-02-04T15:27:00+00:00

    Same thing here. With an Arc Mouse (Surface Edition) paired but not connected, I get the lower resolution. Flattening the mouse has no effect. In fact, it was flat (i.e. not connected) the whole time when I unboxed and installed the MWDA.  Both the Surface 3 Pro 3 and MWDA have the latest updates.

    @Barb, Any updates from your contacts at Microsoft?

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  2. Anonymous
    2015-01-29T20:33:22+00:00

    Same here..

    Surface pro i5 256. MWDA. Philips 46PFL8007/12..

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  3. Anonymous
    2015-01-29T20:17:47+00:00

    If I first connect the Bluetooth devices I get a max resolution of 1366x768. If I disconnect the devices the wireless adapter disconnects, after reconnecting I can choose 1920x1080.

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  4. Anonymous
    2015-01-29T20:00:47+00:00

    Same issue here. Dell u2410 monitor and MS Mobile Curved 6000 Bluetooth keyboard.

    Turning on Bluetooth will disconnect the wireless adapter. .

    Your issue is different. But probably related. What happens if you connect your bluetooth devices FIRST and then connect to the Microsoft Wireless Display Adapter?

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  5. Anonymous
    2015-01-29T19:41:05+00:00

    Same issue here. Dell u2410 monitor and MS Mobile Curved 6000 Bluetooth keyboard.

    Turning on Bluetooth will disconnect the wireless adapter. .

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