My connection drops 5 to 10 times a day. I just bought my computer two weeks ago and work online. May have to return after reading this.
Surface Laptop 3 Keeps Dropping Wi-Fi signal
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Anonymous
I preordered my surface laptop 3 and ever since I've had it, I noticed that the wifi would stop working at least once an hour for 1-2 minutes. Is anyone else having the same problems?? All of the other devices I use in my house don't have this problem.
Surface | Surface Laptop | Network
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Anonymous
2020-11-22T14:06:46+00:00 -
Anonymous
2020-12-10T22:47:46+00:00 I have AMD Ryzen. I don't suppose Intel assistant would do me any good.
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Anonymous
2020-12-11T08:15:14+00:00 Read my story here: https://instagram.com/why\_dont\_buy\_surface?igshid=1bu1zfky6lxbc
I have the same problem with the second replacement laptop (my 4th try at Surface)! very very disappointed!! Please share your story we should inform others. I'm a student and I spent all my savings on this laptop!
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Anonymous
2020-12-30T02:57:13+00:00 When I bought my surface I thought got to be one of the best to buy, how wrong was I, its terrible it drops out multiple times a day, cant find networks, it freezes I have had to re install windows multiple times lost all my data and work, customer services are awful and no help, I have tried absolutley everything, it is so bad I dare not use it for conferencing I use a 14 yrs old HP instead, no way will I but another Microsoft product.
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Anonymous
2021-01-22T07:18:40+00:00 Hi, I had the same issue, which I have solved with a workaround. I have a dual band modem (2.4 and 5 GHz) but I have noticed that the laptop never connects at 5 GHz. Thus I have changed the name of the 5Ghz band and forced the laptop to connect to either band only. Now the connection is stable on both bands. I believe that the disconnections were due to the inability of the computer to change band automatically.