Surface Pro 3 Pen Button Customization

Anonymous
2014-06-21T18:20:54+00:00

I am a previous owner of a Surface Pro 2, and loved the capability it provided of customizing the button commands per program through the Wacom drivers. As a new owner of the surface Pro 3, I a very disappointed to discover that the same functionality is not available in the N-trig driver options. As an artist, the primary use of my surface is for drawing inside of programs like Adobe Photoshop. Not being able to customize the button functions on the new pen is detrimental to my efficiency as a digital artist. Without the ease of having quick access to specific commands through the pen buttons, I am forced to either dig through the menus and submenus of the program to execute a simple command, or connect a keyboard to use hotkeys. One of the greatest features of the surface is the ability to draw inside of photoshop as if it were a paper notebook, freeing me from my desktop work space and removing the requirement of the mouse and keyboard. Without the customization of these pen buttons, I lose that freedom.

I spoke to a Microsoft support tech this morning who informed me that "hopefully" in the next month or two, this feature will be added to the pen drivers. While this is a new product, and I understand that some features are still in development, this feature is crucial in the workflow of any artist using this device. I already own a desktop computer and a laptop; so again, the primary function of the Surface Pro 3 for me is drawing inside of programs like Photoshop without the need for a mouse and keyboard. 

I don't know if any Microsoft representatives read these discussions, but if there is a way I could be included in any sort of pre-release developmental versions of drivers that introduce this capability, I would love to be a part of it and am happy to provide feedback from an artist's perspective. 

Thanks for reading.

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  1. Anonymous
    2014-09-02T23:53:09+00:00

    Remapping is a possibility depending on how N-Trig built them.  May have to redo the entire controller software as well.  So, you cannot remap like you can with a keyboard.  If the pens where built generic and allowed the driver to perform the mapping, then a software remap would be very easy.  In fact, I think that is what everybody was expecting out of them.

    The Pro and Pro 2 had a generic Wacom pen and had the digitizer built into the tablet.  I think it only half worked, though.  The Pro 3 has no digitizer within the tablet itself and is built into the pen.  The tablet only has the controller which doubles as the touchscreen controller as well.  I think you can see the direction I am going on this; remapping - forget it.

    There was so much interest in note taking that, that is the possible direction for these particular pens.  So, for the drawing aspect, it will probably be simplified and like I mentioned; an electronic stylus.  It works but it is simple.

    Now as a digital sketchbook, that is what this pen is for if not taking notes.  You will not have a lot of options but depending on the program you use, it will rely on those features.  A sketch is not a mechanical drawing.

    After seeing that video of an artist in the UK doing a portrait of Morgan Freeman using an iPad and two fingers and it came out perfect, brings to light of looking at what few tools a person has and using their imagination for creativity.  I think that with that pen and the right app, you might surprise yourself at what you can do and you don't really need all those "bells & whistle" features that most programs offer.

    Heck, you might even find yourself even doing better work with the free app from AutoDesk in the Store and that pen.  I played around with it myself and works pretty good.  Add that with Skitch and for mechanical drawings, "Back to the Drawing Board".  Along with using PowerPoint for page layout as well.

    Who says a person has to be limited!

    By the way, here is the web link to the HD version of that Morgan Freeman portrait video: https://www.youtube.com/watch?feature=player\_embedded&v=uEdRLlqdgA4

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  2. Anonymous
    2014-09-03T04:22:37+00:00

    My understanding is Microsoft and N-trig are working on an updated Driver and adjusting the pressure curve. Customizable Buttons are within the realm of the hardware but takes modification to the driver and/or Firmware.

    N-trig has been pretty good at updating the Firmware of its Digitizers and I also know that Adobe is working with Microsoft and N-trig as well. The main thing moving forward is for Adobe to move forward in the product suite around the native Windows Ink API and away from the WINTAB Model.

    As far as the other titles, they are still coded for Wacom and specifically the WINTAB Driver. Magna Studio and Art Rage as well as a few others are using the native Windows Ink API and perform much better on the SP3.

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  3. Anonymous
    2014-09-03T18:03:03+00:00

    Very informative. I just hope at least some of this gets adressed as it would make this device ALOT better.

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  4. Anonymous
    2014-09-06T20:10:42+00:00

    Agreed. Agreed. Agreed! I NEED the use of at least 1 custom macro on the pen. I already spoke to N-trig about giving the users some kind of GUI to allow for customization of the pen in a new driver release. They just said "thank you, we value your input." Honestly didn't seem like that was going anywhere. Maybe MS could pressure N-trig to roll out a driver that meets our needs? The software is what is hindering my SP3 right now.....so sad for such a beautifully endowed piece of hardware.

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  5. Anonymous
    2014-09-07T17:03:55+00:00

    I have run into this same problem.

    I'm really confused how poorly the Surface pro 3 is being supported by Microsoft.

    For being a device targeted at power users, it sure seems like my hands are tied by oversimplification way too often.

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