Surface Pro 3 - Windows 10 - WiFi (slow or limited connectivity )

On Tue, 19 Jan 2016 13:34:36 +0000, perels [Insider] wrote:

>>The "change/try with a different router" is just stalling / avoiding the real issue

First, MVP's/Community Moderators are unpaid volunteers and customers just like

you. When I advise someone to try with a different router, I have the best

intentions - it is a diagnostic to see if the problem occurs on one router or

ALL routers. Asking people to try a different router pinpoints where MICROSOFT

has failed to do proper testing and with specific brands and models highlighted

in this kind of "triage" - it is up to Microsoft to test/respond, etc.

If the problem IS a specific router, the only advice *I* can give is to try a

different router or purchase a USB wifi adapter. Both of those solutions are not

acceptable, but if someone's wifi is so poor as to be unusable, it is currently

the only solution, absent a fix from Microsoft.

I've tried to get Microsoft to officially respond to these wireless issues here,

but obviously that has not been successful.

I personally travel with a USB wireless adapter (although I have good

connectivity at home) because I want to be prepared when I encounter

connectivity issues at a friend's house, etc.

I'm not stalling or trying to avoid the issue.

__________________________________________________________________________________________________

Barb

Windows Experience MVP

My Blog - http://digitalmediaphile.com/

Please mark as answered if this answers your question

Perels, complete sympathy!!! so frustrating. I didnt want to go down the Apple route and get an ipad, as I am familiar with windows and wanted a tablet/laptop alternative. But this has really pushed me the other way. Another issue I have is the complete lack of USB GPS receiver support (because MS were too tight to put a GPS onboard). Issues with comm ports and Win8.1 not able to emulate correctly blah blah. Just sort it MS. Then offer it at a rip off price, but at least give a solution. I mean, a tablet these days without an option for GPS - beggers belief!

Jollyjoe73, thanks for replying. I actually own an iPad 2 - no problems whatsoever here. Also, I have another laptop with 80211 AC wifi - no problems here. In fact, all the problems I have are only related to Surface Pro 3. The "change/try with a different router" is just stalling / avoiding the real issue. I think Microsoft is well aware how much trouble the SP3 is in. This thread is almost 400 posts, 6 months old and similar threads are found everywhere on the internet.

To me it looks like this: Microsoft is well aware of the problems with Wifi SP 3 but won't admit them as they are then forced to do a massive (and expensive) product recall. Instead, the direct people to forums, ask them to reinstall/reset, try updating etc. Nothing works. Class action lawsuit anyone?

For anyone interested please see this post I did almost a year ago, http://answers.microsoft.com/en-us/surface/forum/surfpro3-surfhardware/surface-pro-3-problems-with-wifi-and-bluetooth-how/fff9e3dc-f12c-4231-93f6-4ffb948d54d9