Surface Pro 3 - Windows 10 - WiFi (slow or limited connectivity )

Anonymous

Have a Surface Pro 3 that worked fine till I updated to Win10. Now the wireless connection seems to randomly go to a "limited connectivity" mode. Fortunately was purchased from Costco a coupe of weeks ago so it is going back there if we can't get this figured out by Sunday.

The Surface Pro3 is a flagship device - why in the world would you subject your customers to have to resort to looking for help in forums like this?

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Anonymous

Everyone,

Build 10586 - the November Windows 10 update - was released yesterday, and it contains a newer Marvell wireless driver 15.68.9032.47 - people are reporting that this greatly improves wireless connectivity. Please download the large update, and if you used the registry hack, reverse it as follows:

Press Windows button. Search for regedit. Open it

Navigate to the following path:

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\mrvlpcie8897

Find the item labeled “TXAMSDU”. Double tap and modify the value from 0 to 1
Restart the machine

Then test your connectivity, and post results.

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Anonymous

Fred,

the November Windows 10 update to build 10586 has new wireless drivers. Can you download and install the update (it should be offered via WU) and let us know if this changes your connectivity?

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Anonymous

Penny,

These kinds of issues WERE present on 8.1 for months but they mostly all cleared after several driver updates.

And that particular router is not one known to exhibit slow wifi. I'm suggesting you trade it because it is SP new and you can now get one with 10 pre-installed and not have to go through an upgrade AND because you have this issue. Getting it swapped will rule out a hardware issue and would be a step forward.

This is what *I* would do if in this situation.

For what it's worth - Microsoft needs to fix the driver and any underlying Win 10 OS issues. It took them 9 months to get a "good" Windows 8.1 wireless driver. For now, consider an external USB wireless adapter. I carry around a http://www.amazon.com/Edimax-EW-7811UTC-Dual-Band-Connectivity-Exceeding/dp/B00FW6T36Y

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Anonymous

2015-09-08T16:09:01+00:00

I just purchased a Surface Pro 3 at the MS store in Columbus Ohio 3 days ago. It is running Win 10 that came with it and has had updates applied. I have the same issue with 5g wifi, so I am guessing drivers are still not correct. I have a MacBook and MacBook Pro with no issues on this. They are both pulling about 30mb download, where as the Surface Pro 3 us less than 3. So this is an issue with Windows 10 also.

Also was traveling over the weekend and had the same problem at a restaurant. Ipad screamed on their internet, Surface Pro 3, super slow.
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Anonymous

2015-09-08T10:19:01+00:00

I bought my Surface Pro 3 a few weeks ago, and the network connectivity is a real problem, and when it is connected the speed is very slow. I took my surface pro 3 in my yard last night, and I could not get connected. I took my old laptop, and it connected just fine. I pay for extra internet speeds, and I have both Comcast and ATT service, and i could not connect my new surface pro 3 to either of them. It says it's connected, but I can't actually connect. What a disappointment after spending $1200 for it. I see there are many others with this problem. It's the reason I updated to Windows 10. I thought it would solve the problem. Am I stuck with this monster. ? Anyone have any suggestions. I am a very busy person, and don't have hardly any time to deal with the issue. I'm using my old laptop as if I never bought the new Tablet.
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