Yesterday a new sound driver was released. I wonder if that helped.
The update is through Windows Update? I don't have any updates available yet...
Thank you!
Surface 2 Speaker/Sound Problems
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Anonymous
I just purchased two new Surface 2's and I am noticing a significant reduction in volume from the speakers compared to my old Surface RT. The speakers also lack any kind of bass. They are very "tinny" and shallow sounding. When using headphones, there is plenty of bass sound and the volume level is not an issue.
I am also experienceing a significant amount of sound crackling (from the speakers and attached headphones) when streaming video from Amazon Instant Video using both the desktop and metro versions of IE. I do not experience this crackling problem with other sound sources like Xbox music, gaming, or other website streaming video (i.e. YouTube).
Since I was experiencing this on two different Surface 2's, it seems unlikely that this is a hardware issue. This is most likely a software/driver issue. Is there anything that I can do to resolve this problem, other than wait for a possible software or firmware update?
Thanks.
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Anonymous
2013-11-03T20:17:08+00:00 -
Anonymous
2013-11-03T21:00:29+00:00 Yesterday a new sound driver was released. I wonder if that helped.
The update is through Windows Update? I don't have any updates available yet...
Thank you!
Yes.
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Anonymous
2013-11-03T22:06:01+00:00 Was this for Surface RT 2 or RT 1?
The description suggests that was a driver for the Touch Cover and not the speakers (or the Tegra 4 audio drivers).
Does Windows Update itself show that driver install for that date (rather than action centre)?
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Anonymous
2013-11-03T22:24:20+00:00 Was this for Surface RT 2 or RT 1?
The description suggests that was a driver for the Touch Cover and not the speakers (or the Tegra 4 audio drivers).
Does Windows Update itself show that driver install for that date (rather than action centre)?
that's S2 and it's says Cover Audio Driver. So it's confuse, at least the word Audio makes it confusing.
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Anonymous
2013-11-03T23:08:48+00:00 Yeah its mot the best wording ever lo,
A little further digging and it does appear to be touch cover drivers. When did you first plug in a touch cover to your Surface 2? That driver is normally installed/configured the first time you connect one.