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I just purchased two new Surface 2's and I am noticing a significant reduction in volume from the speakers compared to my old Surface RT. The speakers also lack any kind of bass. They are very "tinny" and shallow sounding. When using headphones, there is plenty of bass sound and the volume level is not an issue.
I am also experienceing a significant amount of sound crackling (from the speakers and attached headphones) when streaming video from Amazon Instant Video using both the desktop and metro versions of IE. I do not experience this crackling problem with other sound sources like Xbox music, gaming, or other website streaming video (i.e. YouTube).
Since I was experiencing this on two different Surface 2's, it seems unlikely that this is a hardware issue. This is most likely a software/driver issue. Is there anything that I can do to resolve this problem, other than wait for a possible software or firmware update?
Thanks.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same problems here. Tiny, scratchy, poping. Took my S2 back for an exchange and the new one is doing it too. Certain website work better than others. Very stark contrast when I compare to my Surface Pro. S2 sounds better on Netflix, but worse than the Pro on XBOX music.
I sure can! I love my Surface 😃
I love mine too! 😎
I sure can! I love my Surface 😃
Mine is showing the 4101 error quite a bit too. Judging by the time stamps on mine, I'm wondering if this is some sort of low power resume going on to grab data off the internet and as such not doing a full resume causing the display driver the crash with a warning. Mine is showing the errors pretty much when I'm not using it.
Exactly, most of the errors happen when the device is in standby. I went and changed my emails account to show notifications and I got more than 100 errors in 8 hours.
Yes that one 😊
