The sound is not loud enough. Simple as that. It is not even half as loud as the original Surface. YouTube videos are barely audible even at full volume. I never use headphones.
Surface 2 Speaker/Sound Problems
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Anonymous
I just purchased two new Surface 2's and I am noticing a significant reduction in volume from the speakers compared to my old Surface RT. The speakers also lack any kind of bass. They are very "tinny" and shallow sounding. When using headphones, there is plenty of bass sound and the volume level is not an issue.
I am also experienceing a significant amount of sound crackling (from the speakers and attached headphones) when streaming video from Amazon Instant Video using both the desktop and metro versions of IE. I do not experience this crackling problem with other sound sources like Xbox music, gaming, or other website streaming video (i.e. YouTube).
Since I was experiencing this on two different Surface 2's, it seems unlikely that this is a hardware issue. This is most likely a software/driver issue. Is there anything that I can do to resolve this problem, other than wait for a possible software or firmware update?
Thanks.
Surface | Other
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336 answers
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Anonymous
2013-12-10T21:30:37+00:00 -
Anonymous
2013-12-10T20:42:08+00:00 Not surprised, nothing even remotely announced or released for this patch Tuesday. Not one thing. How much longer do I need to wait before I throw this **** back at the MS store and go elsewhere for a tablet that works?
What are still your problems?
I think that the sounds coming from streaming from flash player can be better but aren't now as bad as they was before.
The issue of not having sound after unplugging a headset is fixed, at least I could not reproduce it again.
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Anonymous
2013-12-10T19:50:15+00:00 Not surprised, nothing even remotely announced or released for this patch Tuesday. Not one thing. How much longer do I need to wait before I throw this **** back at the MS store and go elsewhere for a tablet that works?
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Anonymous
2013-12-06T15:19:10+00:00 How much longer till this gets fixed? You dont know how many people I have told to not buy a Surface 2, just for one simple reason: I CAN'T HEAR IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!! So yes Microsoft, this has cost you money.
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Anonymous
2013-12-06T05:54:15+00:00 Yes my old RT does the same. I noticed it yesterday actually when my girlfriend was using it.