Surface Pro 9 lagging after sleep but only until power supply is conected

Anonymous

Hi,

I have a MS Surface Pro 9 and after waking up from sleep the screen is always sluggish (i.e. the mouse moves aren't fluid). However, as soon as I plug the power supply the lag goes away and is away even when I unplug it.

I've done a diagnostics but couldn't find anything.

Any ideas what could be the root of this problem? I don't have anything ressources intensive that is running.

Thanks,

ioan

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Anonymous

Updated April 26, 2024

Thank you for reporting the issue. A fix is now available through Windows Update. For more information about updates for your Surface device, please see Surface Pro 9 update history.

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62 additional answers

Anonymous

2024-02-17T01:02:31+00:00

I'm having the same problem since the latest update. This work around works. Thanks!

Microsoft, there's something buggy in the last updates you pushed out. Are you working on fixing it?
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Anonymous

2024-02-19T18:42:53+00:00

Working with Excel sheets is a real horror, scrolling through the columns is not smooth at all

Aaaargh !!

My Surface Pro 5 with 4gb ram goes much smoother, even with big sheets
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Anonymous

2024-02-21T08:23:27+00:00

Solved my problem! Thanks!
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Anonymous

2024-02-22T00:29:14+00:00

Nice, thanks for this tip.

If that keyboard shortcut doesn't open this app for you, like me, you'll need to download it. Search for Intel® Graphics Command Center in the Microsoft Store.
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