Surface Pro 9 lagging after sleep but only until power supply is conected

Anonymous

Hi,

I have a MS Surface Pro 9 and after waking up from sleep the screen is always sluggish (i.e. the mouse moves aren't fluid). However, as soon as I plug the power supply the lag goes away and is away even when I unplug it.

I've done a diagnostics but couldn't find anything.

Any ideas what could be the root of this problem? I don't have anything ressources intensive that is running.

Thanks,

ioan

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Anonymous

Updated April 26, 2024

Thank you for reporting the issue. A fix is now available through Windows Update. For more information about updates for your Surface device, please see Surface Pro 9 update history.

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62 additional answers

Anonymous

2024-02-15T04:03:53+00:00

Same issue here. Surface Pro 9 i5 16G. Lagging after waking up from sleep, probably since last firmware updates.
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Anonymous

2024-02-15T06:55:58+00:00

Have the same issue from out of the box Surface pro 9 i5(12) 16GB (updated)
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Anonymous

2024-02-15T10:43:27+00:00

Same issue over here! Been trying many ways to fix but no hope! Extremely lag after screen off for just 2 second and it starts to slow down like an old pc. It's my brand new Surface Pro 9 8GB
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Anonymous

2024-02-15T15:29:57+00:00

I have exactly the same issue for long time and wants me to get rid of my surface pro 9...
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