Surface Pro 4 Pen needs to be re-bluetooth paired after waking up/turning on surface

Anonymous
2016-10-26T22:13:22+00:00

Hello, 

My surface pro 4 pen needs to be re-paired via bluetooth after the computer has been sleeping/hibernating in order for the eraser button to function when clicked.  It still shows up as a connected device in the bluetooth settings, and still writes properly even when the eraser button does not work.  After removing the pen from the list of connected devices and re-pairing, everything seems to work properly but this is obviously inconvenient. Thanks for any help you can offer!

Surface | Accessories | Surface Pen

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  1. Anonymous
    2017-04-06T08:12:33+00:00

    Since this is from Microsft page to download now, will the system be changed from surface to Windows?

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  2. Anonymous
    2017-04-06T09:39:29+00:00

    I don't understand your question. All of the Surface functionality will remain.

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  3. Anonymous
    2017-04-06T11:01:11+00:00

    Hi Barb, sorry to confuse you, a friend of mine said that instead of it saying Surface on startup screen, it will show windows logo, if I download it now. 

    He said something and I may not have clearly understood him.

    Sorry once again for any confusion

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  4. Anonymous
    2017-04-07T09:35:46+00:00

    No change in this area. It will still say: Surface.

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  5. Anonymous
    2017-04-07T15:13:15+00:00

    Hello Peter,

    Were you able to update your Surface manually? If not yet, you can go to the Windows Software Download site and click on the Update now button. This should update to our most recent Windows 10 Creators Update version.

    For proper steps, here's how:

    1. Go to the Windows Software Download site.
    2. Choose Update now at the top of the page.
    3. Accept the License Terms.
    4. After a compatibility check, the Update Assistant will proceed with the update to Windows 10 Creators Update.

    Should you need further question/s, feel free to contact us.

    Regards.

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