Surface Pro 4 Pen needs to be re-bluetooth paired after waking up/turning on surface

Anonymous
2016-10-26T22:13:22+00:00

Hello, 

My surface pro 4 pen needs to be re-paired via bluetooth after the computer has been sleeping/hibernating in order for the eraser button to function when clicked.  It still shows up as a connected device in the bluetooth settings, and still writes properly even when the eraser button does not work.  After removing the pen from the list of connected devices and re-pairing, everything seems to work properly but this is obviously inconvenient. Thanks for any help you can offer!

Surface | Accessories | Surface Pen

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  1. Anonymous
    2016-12-10T03:47:49+00:00

    This didn't fix the issue unfortunately.

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  2. Anonymous
    2016-12-10T00:52:00+00:00

    I'm having this same issue as well. Did the person say when the update is going to be released from Microsoft

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  3. Anonymous
    2016-12-09T23:55:22+00:00

    OK, next time the problem occurs open task manager and right click Windows Explorer task and select restart.  Does this fix the issue?

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  4. Anonymous
    2016-12-09T22:43:40+00:00

    It still responds.

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  5. Anonymous
    2016-12-08T06:26:08+00:00

    When this problem happens see if the Windows Ink Workspace icon on the taskbar has also stopped responding by clicking it?

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