Can't login to Microsoft Account/Reset Surface RT and can't sign in to Microsoft account/Can't connect to Microsoft Services

Anonymous
2017-09-20T09:31:56+00:00

I have reset my Surface RT before. Being an IT professional, I have installed Windows 7/8/10 multiple times. Just reset my Surface RT to default settings. I am trying to set it up for my daughter. She has a hotmail account already (uses it on our other computers). When I try to sign her in when setting up Windows after the hard reset I get an error that it can't connect to Microsoft Services and i should check my network settings. I created a local account thinking it must be something during setup. I tried again via the Store app and I receive the same error. I have an internet connection so.... That's not the problem. It is clearly something on Microsoft's end. Creating a new account isn't an option as she is using her current account on our home PC and needs to utilize OneDrive. Is there an image that has Surface RT Update 3?

Surface | Other

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  1. Anonymous
    2017-10-09T02:38:20+00:00

    I believe I can state my case as I see fit. I do not personally care at this point. I have had microsoft techs tell me I could download 10, and others tell me I could not. Several did not have a clue what 8.1 RT was. How can anyone defend this. Basically I will stay off of this site, as it appears to be inhabited by Microsoft addicts. Enjoy, I will be Microsoft free shortly. I find it interesting that users going through this madness are not as aggravated as I am. Maybe if more users quit ignoring the downfalls, microsoft may improve, but I doubt it. Microsoft.......take the money and run. Unfortunately you don't seem to get it.

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  2. Anonymous
    2017-10-09T02:39:55+00:00

    I just replied to your prior post. If no one complains, nothing improves. You take care. I am done with this.

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  3. Anonymous
    2017-10-09T15:37:47+00:00

    Respect!

    My opinion is, such errors should never ever happen. It seems to me that Microsoft just pulled the plug on Surface-RT devices on its Server side.

    I hadn't used and updated my Surface RT for several months. As I just wanted to use it again last Weekend, it could not boot into Windows because of an error caused by bitlock. The code to unlock which I found in my Microsoft Account didn't do its Job. I had no choice but to reset my surface. Since then, I have the same Problem as everyone else in this thread.

    So I don't think the Problem is on the device side, because my device had worked perfectly and didn't get any recent updates which could mess up the sign-in function.

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  4. Anonymous
    2017-10-09T16:08:07+00:00

    I think I will never buy any Microsoft "new" prototype hardwares anymore. I got abandoned as a Windows phone 7 and Windows mobile 10 user. The Microsoft band never came to my Country before it is discontinued. Now as a RT user I am betrayed by Microsoft again. And zune, groove, glass... all These are good products but Microsoft failed to market them and get a decent sale, and simply discontinue them saying we have tried. Their attitude is so irresponsible.

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  5. Anonymous
    2017-10-09T21:07:22+00:00

    I have the same issue, unable to connect to Microsoft account services in any apps. However I am able to sign in using internet explorer on that very same device. My windows update also doesn't seem to work but no error code given. Really hope they fix this soon.

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