Can't login to Microsoft Account/Reset Surface RT and can't sign in to Microsoft account/Can't connect to Microsoft Services

Anonymous
2017-09-20T09:31:56+00:00

I have reset my Surface RT before. Being an IT professional, I have installed Windows 7/8/10 multiple times. Just reset my Surface RT to default settings. I am trying to set it up for my daughter. She has a hotmail account already (uses it on our other computers). When I try to sign her in when setting up Windows after the hard reset I get an error that it can't connect to Microsoft Services and i should check my network settings. I created a local account thinking it must be something during setup. I tried again via the Store app and I receive the same error. I have an internet connection so.... That's not the problem. It is clearly something on Microsoft's end. Creating a new account isn't an option as she is using her current account on our home PC and needs to utilize OneDrive. Is there an image that has Surface RT Update 3?

Surface | Other

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  1. Anonymous
    2017-10-13T14:51:14+00:00

    The pics are below of the error message and my speed test ran on the Surface RT. I was finally able to connect a Microsoft account, but it still won't update or download anything from the store.

    Same for me too. Can now log in and even had automatic updates, but cant download from the store due to slow internet connection.

    My internet is fast enough to stream films so I'm assuming its good enough to download apps.  I seem to be able to download lots of wonderful things on my other devices.

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  2. Anonymous
    2017-10-13T09:07:03+00:00

    Good job microsoft , work only 2 days!!!!!!!

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  3. Anonymous
    2017-10-13T07:36:55+00:00

    Well I can get into my email but I still cannot download apps in the store!!

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  4. Anonymous
    2017-10-13T04:28:34+00:00

    I tried tha, but get the "internet connection too slow" error, which my internet is not.

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  5. Anonymous
    2017-10-13T02:46:37+00:00

    I try  but still not work

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