Can't login to Microsoft Account/Reset Surface RT and can't sign in to Microsoft account/Can't connect to Microsoft Services

Anonymous
2017-09-20T09:31:56+00:00

I have reset my Surface RT before. Being an IT professional, I have installed Windows 7/8/10 multiple times. Just reset my Surface RT to default settings. I am trying to set it up for my daughter. She has a hotmail account already (uses it on our other computers). When I try to sign her in when setting up Windows after the hard reset I get an error that it can't connect to Microsoft Services and i should check my network settings. I created a local account thinking it must be something during setup. I tried again via the Store app and I receive the same error. I have an internet connection so.... That's not the problem. It is clearly something on Microsoft's end. Creating a new account isn't an option as she is using her current account on our home PC and needs to utilize OneDrive. Is there an image that has Surface RT Update 3?

Surface | Other

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  1. Anonymous
    2017-10-23T11:03:04+00:00

    I am still stuck at step 4 and 5. many updates failed and no new updates could be found...

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  2. Anonymous
    2017-10-20T03:02:53+00:00

    Still not working.

    I could sing into my MS account on my surface RT but cannot download apps from the store (slow internet connection message..... false), and updates will run a neverending search.

    FIX THIS SOON PLEASE!!!!

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  3. Anonymous
    2017-10-19T13:15:19+00:00

    The same is for me. Account ok, update ok, but problems (network performances... not true) when download app's.

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  4. Anonymous
    2017-10-19T12:37:54+00:00

    I'm able to sign in with my Live ID, but I'm still not able to download any apps from the store.

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  5. Anonymous
    2017-10-19T12:27:26+00:00

    I have both my surface and my nokia lumia tablets back working again. Able to sign on to MS account and download and update apps from the store. Thanks to all who supported this issue.

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