Can't login to Microsoft Account/Reset Surface RT and can't sign in to Microsoft account/Can't connect to Microsoft Services

Anonymous
2017-09-20T09:31:56+00:00

I have reset my Surface RT before. Being an IT professional, I have installed Windows 7/8/10 multiple times. Just reset my Surface RT to default settings. I am trying to set it up for my daughter. She has a hotmail account already (uses it on our other computers). When I try to sign her in when setting up Windows after the hard reset I get an error that it can't connect to Microsoft Services and i should check my network settings. I created a local account thinking it must be something during setup. I tried again via the Store app and I receive the same error. I have an internet connection so.... That's not the problem. It is clearly something on Microsoft's end. Creating a new account isn't an option as she is using her current account on our home PC and needs to utilize OneDrive. Is there an image that has Surface RT Update 3?

Surface | Other

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  1. Anonymous
    2017-10-11T05:51:08+00:00

    Thanks for your heads up 👆! Finally able to update!

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  2. Anonymous
    2017-10-11T04:09:54+00:00

    and my i was able to conect to account but in market say conection to slow!!! But is not

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  3. Anonymous
    2017-10-11T04:09:38+00:00

    I just was able to sign on using my Microsoft account. Checking to see if my apps can update now in the Store. We'll see.

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  4. Anonymous
    2017-10-11T04:08:57+00:00

    I was able to log on today. Hopefully that means they have fixed this issue, If you haven't already found that out on your own.

    I got the fields to type email and password, but when pressing next, same error message as before. Probably this error is related with two-step verification, which I have active long ago.

    I also use 2 step authentication...

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  5. Anonymous
    2017-10-11T04:02:41+00:00

    I was able to log on today. Hopefully that means they have fixed this issue, If you haven't already found that out on your own.

    I got the fields to type email and password, but when pressing next, same error message as before. Probably this error is related with two-step verification, which I have active long ago.

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