AUTOROTATE ON - Randomly pops up...

Anonymous
2015-11-14T15:49:04+00:00

I am sure it is another display driver bug with, but please fix it. Whether it is Edge or the display driver, please fix it.

Surface | Surface Book | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-11-28T21:57:31+00:00

    I have the same issue on my SB, which awakens in tablet mode when the message appears even when connected to the keyboard in confluence mode.  Evidence that Windows isn't detecting the connection between the clipboard and the keyboard when this message flashes? And the irony is that when I go on to disconnect the clipboard, it won't autorotate even after toggling rotation lock on and off. Display driver crashed and recovered shortly after on at least one occasion.

    Any updates from Microsoft?

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  2. Barb Bowman 80,815 Reputation points MVP Volunteer Moderator
    2015-11-19T21:25:33+00:00

    It isn't just SB's. I see this on my SP3 and my one day old Surface 3 LTE. Both are completely updated.

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  3. Anonymous
    2015-11-19T20:41:09+00:00

    I'm seeing this too. Even when driving external monitors. Seems like there may still be a lingering bug with the tablet mode / regular mode switch detection making the device think it's no longer connected to the keyboard base, and hence re-enabling the auto-rotate mode (which displays its notification in the upper left).

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  4. Anonymous
    2015-11-19T20:20:06+00:00

    The Auto-Rotate notification pop-up in the upper left randomly shows up, though most often upon resume. This is with the keyboard attached.

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  5. Anonymous
    2015-11-19T16:42:16+00:00

    Hello MichaelJKenny

    Detach the Clipboard from the Keyboard

    Clean the five connectors on the keyboard with a lint free cloth and isopropyl alcohol

    Reattach the Clipboard

    Best regards

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