USB3 Drive Base Disconnecting During Write Cycle

It's funny you mention that, I tried it on my StarTech dock, which is also DisplayLink, and it was much worse.

So, as of right now. I just returned my Surface Book... It was a hard and sad decision for me, because I really liked this machine. This USB thing was the last straw. I could live with the other more obvious software related issues with display driver performance, and even the battery life issue. But me not being able to properly use my USB drives did it in for me.

I'm really unsure if it's just a defect in my Surface Book. I suppose I could get another one to be sure... But I think I need a break from this machine. I've spent so many hours troubleshooting it, instead of actually working on it. 

Such a shame.  I've followed much of what you've written.  I've had many of the same problems you've had.

I just came here to give you more input on my USB ports as both of my USB 3.0 ports have never had a problem.  There's no reason to type anything more on that since you threw in the towel.  I've not seen anyone else have a USB port problem like you had.

With the update from yesterday that fixed the Intel HD520 Skylake driver problem, I have no complaints on mine and I'm truly enjoying it.  My battery life at 50% brightness is consistently between 10 to 13 hours.  My color accurate screen at 3000 x 2000 is incredible for my photography with Adobe Lightroom/Photoshop CC.   Of the dozens of computers I've had over the years this is the best one yet.  I really do love my Surface Book.

Gary in Atlanta

Thanks for the info Gary. I'm glad it's working out for you. Maybe mine was just defective. I really want to love this computer. I might go buy another one this weekend and give it another shot. Maybe I'll get lucky this time. Mine was a day one Surface book, maybe later ones are better.

No luck with the Y cable either. I'm close to giving up too

Thanks for the info Gary. I'm glad it's working out for you. Maybe mine was just defective. I really want to love this computer. I might go buy another one this weekend and give it another shot. Maybe I'll get lucky this time. Mine was a day one Surface book, maybe later ones are better. 

I also had a day one SB.

This is my fourth SB.

Here is my history.

Lot 1542 - replaced because of Intel driver error.  I know now it didn't need to be replaced.

Lot 1543 - replaced because of keyboard light under space bar misplaced and glaring in my eyes.

Lot 1544 - replaced because of total hardware malfunction releasing tablet/screen.

Lot 1546 - current SB is working flawlessly and I am very happy with it.

The odds are that you would get a problem free SB if you tried again.

You might check the Lot number on the back of the box before accepting it.

BTW, I subscribe to your YouTube channel.

Wow, my LOT was 1541, so it was REAL early... Maybe I'll look for one with a later LOT number.

Thanks for that suggestion!