Surface headphones 2 and 365 integration

Anonymous
2020-05-13T19:36:10+00:00

I just got these and downloaded the app. There is a toggle button for "Microsoft 365 integration," but it is turned off. I use this with my Surface Book 2, which I purchased last December. Do these headphones work with Microsoft 365? How do I turn this capability on?

Surface | Surface Headphones | M365 apps and services

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  1. Anonymous
    2020-05-13T23:27:03+00:00

    Hi, SeanMcKitrick!

    Thanks for reaching out to Microsoft Community and posting your inquiry regarding your new Surface Headphones 2. We appreciate you taking the time to let us know about this and allowing us to help you out.

    Kindly visit this page to be guided on how to Use Microsoft 365 with Surface Headphones.

    Please ensure that the your Surface Book and Surface Headphones 2 have the most recent updates installed as well. 

    We hope this helps you out. Otherwise, don't hesitate to respond to this thread if there’s anything else that needs to be addressed. 

    Kind regards,

    Janette_Z

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  2. Anonymous
    2020-05-14T23:37:45+00:00

    To turn on the Microsoft 365 integration, when you click the button that says off, you should get asked if you want to turn this on and then to allow pairing.  This will create a Bluetooth LE connection for Surface Headphones and the toggle should turn to On, but will be grayed out.

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  3. Anonymous
    2020-05-29T14:28:27+00:00

    The toggle doesnt stay "on"...it keeps bouncing back

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