Surface Pro 2017 screen flickering

Anonymous
2017-09-20T07:28:20+00:00

My surface pro 2017 i5 8gb ram screen flickers from time to time. The flickering become more intense while gaming. Wondering if any of you has the same issue or my device is faulty.

Surface | Surface Pro | Display and screen

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  1. Anonymous
    2017-09-20T21:14:07+00:00

    Hi Howe,

    One possible reason why screen flickers is incompatible app. We suggest that you follow the troubleshooting steps provided on this link. If the problem persists, you may check if you have Hyper-V installed and turn it off. Here's how: 

    1. Select the search box in the taskbar, enter programs and features, and select Programs and Features.
    2. Select Turn Windows features on or off.
    3. Remove the check from Hyper-V and tap OK.
    4. Restart the Surface device.

    Let us know if you need further assistance.

    Regards.

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  2. Anonymous
    2017-09-23T20:05:02+00:00

    Hi Howe,

    One possible reason why screen flickers is incompatible app. We suggest that you follow the troubleshooting steps provided on this link. If the problem persists, you may check if you have Hyper-V installed and turn it off. Here's how: 

    1. Select the search box in the taskbar, enter programs and features, and select Programs and Features.
    2. Select Turn Windows features on or off.
    3. Remove the check from Hyper-V and tap OK.
    4. Restart the Surface device.

    Let us know if you need further assistance.

    Regards.

    The task manager do flicker alongside other app. I had previously reinstall the display driver and the issue persist. Hyper-V has never been turned on as i carried out the checking steps you suggested.

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  3. Anonymous
    2017-09-24T20:06:25+00:00

    Since the issue still the same after following all the troubleshooting steps provided on this thread, we suggest that you visit our Microsoft Store near you. For in-depth support, you may also contact our Answer Desk. Or if you're outside the U.S., you may keep in touch with our Global Customer Service.

    Regards.

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  4. Anonymous
    2017-09-25T09:08:33+00:00

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  5. Anonymous
    2017-09-27T12:08:00+00:00

    For meaningful solution, try this:

    https://mikebattistablog.wordpress.com/2016/05/27/disable-intel-dpst-on-sp4/

    Thanks for your effort. However, i am experiencing flickering like horizontal line across the screen, not brightness change as described in the link above.

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