hello Emmylou. I and a couple of thousand other users of the Surface Pro 4 - 168 pages full of us now - might hazard one other "possible reason".
Surface Pro 2017 screen flickering
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Anonymous
My surface pro 2017 i5 8gb ram screen flickers from time to time. The flickering become more intense while gaming. Wondering if any of you has the same issue or my device is faulty.
Surface | Surface Pro | Display and screen
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Anonymous
2018-04-05T05:01:22+00:00 -
Anonymous
2018-04-04T14:50:24+00:00 The new 2017/8 surface has the same issue. Get a full refund
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Anonymous
2018-04-04T14:49:18+00:00 Ms have this same issue accross the surface pro 4 range. It is a hardware fault that they are not admitting. If in warranty take it back to were you purchased it from and ask for a refund. Do not accept a replacement as that too will have issues.
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Anonymous
2018-03-30T10:43:01+00:00 Read the flickering and ghosting problems occur across Surface models. My SP4 screen starts to flicker and ghost when its get hot. Turning off Hyper-V has not helped. Turning off and on HID Touch may help but you lose the touch screen interface. This has to be hardware design problem!
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Anonymous
2018-03-30T10:04:10+00:00 Return for full refund and repurchase. A new Surface should not have this issue.
Do NOT exchange online with Microsoft as you will get a used refurb.
>This is just out of the box