Surface Pro 7 flickers with every external monitor

Anonymous
2019-12-19T15:19:53+00:00

When I connect an external display while the Surface is already turned on, the external display is flickering. When I restart the Surface with the external monitor already attached everything works fine. Disconnecting the Surface then and reconnecting

  • same problem. The flickering appears with different monitors, different cables and with different connectors (Surface Dock or USB-C). I have the 16 GB, i7 Version of the Surface 7 with an up to date OS.
Surface | Surface Pro | Display and screen

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  1. Anonymous
    2020-01-14T01:09:29+00:00

    When I connect an external display while the Surface is already turned on, the external display is flickering. When I restart the Surface with the external monitor already attached everything works fine. Disconnecting the Surface then and reconnecting - same problem. The flickering appears with different monitors, different cables and with different connectors (Surface Dock or USB-C). I have the 16 GB, i7 Version of the Surface 7 with an up to date OS.

    I have the exact problem with my brand new surface pro 7, i7, 16gb. Hooking up two external monitors via mini dp to dp cables through the surface dock. OS is updated, surface dock is updated. Registry cleared/updated.

    The really weird thing is that i use the exact set up with my older surface book 1 without any problems. So definitely not the set up. 

    I love the SP7, but will likely have to return it because of this.

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  2. Anonymous
    2020-01-14T08:40:36+00:00

    Hi everyone reading this,

    I seem to have the same problem. 

    No problems on Surface Pro 4. 

    Problems on Surface Pro 7.

    Because I still have both machines, I posted a video on Youtube showing the situation:

    https://youtu.be/5UpDHOU2Fas

    would you say that this accurately describes "our" problem?

    Kind regards,

    Keimpe

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  3. Anonymous
    2020-01-15T13:04:02+00:00

    Micorsoft how about an updated GPU driver yeah?

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  4. Anonymous
    2020-01-15T13:25:24+00:00

    Micorsoft how about an updated GPU driver yeah?

    Surface already has the latest driver.

    I even tried installing an OLDER driver (that worked for me on other issues before), but Windows wouldn't let me.

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  5. Anonymous
    2020-01-15T14:20:42+00:00

    Surface Pro 7 is still running old Intel GPU drivers from August 2019... Microsoft have not released any newer drivers still.

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