Surface Pro 7 flickers with every external monitor

Anonymous
2019-12-19T15:19:53+00:00

When I connect an external display while the Surface is already turned on, the external display is flickering. When I restart the Surface with the external monitor already attached everything works fine. Disconnecting the Surface then and reconnecting

  • same problem. The flickering appears with different monitors, different cables and with different connectors (Surface Dock or USB-C). I have the 16 GB, i7 Version of the Surface 7 with an up to date OS.
Surface | Surface Pro | Display and screen

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  1. Anonymous
    2020-03-24T18:35:11+00:00

    I also have the same issue

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  2. Anonymous
    2020-03-17T02:42:46+00:00

    Well...no cigar for me unfortunately.  However I did notice that the flickering commenced when my monitor (I presume) popped up a message to tell be to adjust the resolution.  I wasn't quick enough to follow though the options before I lost visibility so unplugged the docketing station re replugged.  

    I will continue to experiment :)

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  3. Anonymous
    2020-03-17T02:23:32+00:00

    I still have to occasionally unplug the surface dock because the two external monitors duplicate and will not extend (even though it says it is in the Display Settings).  I have had a few BSODs as well.  Most of the time this is when the surface wakes up from sleep mode when I have been away for a bit.  

    I hope it helps you as well, even if it is just temporary.

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  4. Anonymous
    2020-03-17T02:12:14+00:00

    I am using a new Surface 7.  All updates have been applied.  Was seeing screen flickering and, hazy resolution and loss of visibility on externally mounted monitors.

    Thank you for this hint.  I have applied the same to my screens.  I will know in a couple of hours if this is successful.

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  5. Anonymous
    2020-02-20T20:50:37+00:00

    I  also have the same issue. None of the solutions helps. The only thing that helps temporarely is Flushing the registry file.

    It always puzzles me how little real support from Microsoft we get on issues like this.

    I tend to agree that an older driver might help.

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