Earbuds charging case - level?

Anonymous
2020-05-25T19:29:03+00:00

Hi

I may be being very dense or maybe just missing it on my phone. I have an iphone and the surface audio app. When I open the app I see the battery level of my right and left earbud, but cant seem to find anywhere that shows the battery level for the charging case. 

Can anyone point it out to me please?

Thanks!

Surface | Surface Earbuds | Settings

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  1. Anonymous
    2020-06-25T05:14:19+00:00

    It seems battery 'Fuel Gauge' is not accurate enough and % would be misleading. Would be worse than Full/Medium/Need recharge.

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  2. Anonymous
    2020-06-02T04:48:52+00:00

    I am a little puzzled why we would have to ask for that feature (battery level of the case) in the feedback hub?  I am baffled that it isn't there to start with. This is a very basic feature found on my daughter $40 Skull Candy earbuds. 

    There is no definitive plan to add this feature the the app already?

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  3. Anonymous
    2020-05-25T21:13:39+00:00

    Thanks. I was wondering the same. But is there anywhere in settings where one can see the actual percentage charge of the case??

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  4. Anonymous
    2020-05-25T20:17:39+00:00

    Hi scotarcam,

    Thank you for reaching out to Microsoft Community.

    Yes, there is setting or option where we could see the battery level of the Surface Earbuds case. We'll know the battery state of the case through the behavior of the light on the case. You may check this page for more details on the Use of Surface Earbuds.

    You may also suggest that idea for the battery level of Surface Earbuds case through the Surface Audio app. Check this page for the guide to Send a feedback to Microsoft with the Feedback Hub.

    If this answer your question, we highly encourage you to inform our Community by clicking on Yes or marking my post as an answer. This will help other members who may have the same issue as you. Otherwise, don't hesitate to update us so we can further assist you.

    Kind Regards

    Marrion Y.

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