Surface pro 3 Brightness control missing

Anonymous
2019-08-04T19:26:26+00:00

Again the same old issue. After the last windows update (version 1903 build  18362. 239) i cant adjust the screen brightness ( is set in 100% and it is draining the battery).

This is the second time an Windows actualization creates this issue.

Does anyone have a clue how to fix it this time?

Thank you 

Paulo Souza

Surface | Surface Pro | Display and screen

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  1. Anonymous
    2019-08-12T14:16:49+00:00

    Same problem here on Surface Pro 3/128 gb. I reinstalled windows, new image, etc. 

    Nothing worked! Solution?

    Thank you!

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  2. Barb Bowman 80,810 Reputation points MVP Volunteer Moderator
    2019-08-12T14:47:22+00:00

    Quick question - if you disable Night Light, is there any change in behavior or

    not after restarting?

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  3. Anonymous
    2019-08-12T14:56:07+00:00

    Nothing changes.

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  4. Anonymous
    2019-08-12T15:01:58+00:00

    Windows 10 version, if it helps: 18362.267

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  5. Barb Bowman 80,810 Reputation points MVP Volunteer Moderator
    2019-08-12T15:20:30+00:00

    The only thing I can suggest is to file a problem report using the Feedback Hub

    App. And upvote existing reports. I searched for "brightness control missing

    surface pro" and got a bunch of hits. it isn't just Surface..

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