Surface pro 3 Brightness control missing

Anonymous
2019-08-04T19:26:26+00:00

Again the same old issue. After the last windows update (version 1903 build  18362. 239) i cant adjust the screen brightness ( is set in 100% and it is draining the battery).

This is the second time an Windows actualization creates this issue.

Does anyone have a clue how to fix it this time?

Thank you 

Paulo Souza

Surface | Surface Pro | Display and screen

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  1. Anonymous
    2020-03-24T21:35:37+00:00

    Had all the same problems too.

    I did the Windows 10 Version 1909 Update and it has fixed all the problems mentioned in this thread.

    Try that.

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  3. Anonymous
    2020-03-25T09:10:38+00:00

    I also had this problem before. I solved the problem after updating the 19587 version. If you do not find this version update in Windows Update, please enter the Windows Preview Experience Program and select the module that is fast. Go back to Windows Update and update to build 19587. After restarting, the system will return to normal.

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  4. Anonymous
    2020-04-08T19:30:43+00:00

    I also had this problem before. I solved the problem after updating the 19587 version. If you do not find this version update in Windows Update, please enter the Windows Preview Experience Program and select the module that is fast. Go back to Windows Update and update to build 19587. After restarting, the system will return to normal.

    Thank you very much. I researched for days and this is the only possible solution at the moment.

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  5. Anonymous
    2020-04-09T12:29:04+00:00

    I also had this problem before. I solved the problem after updating the 19587 version. If you do not find this version update in Windows Update, please enter the Windows Preview Experience Program and select the module that is fast. Go back to Windows Update and update to build 19587. After restarting, the system will return to normal.

    This worked for me!

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