btw, I've resisted trying "Recovery while keeping personal files" because it appears I would then have to individually reinstall every single program and app I've put on this thing over the past few years. Again, I just don't really have the time to do that right now.
Am I correct that Recovery does require reinstalling everything, one program at a time?
Or is there some way to either keep my apps, or create some kind of re-install bundle so that the process is less onerous? (I figure that's doubtful but it doesn't hurt to ask!)
Hi,
Yes the recovery keeping files does keep all files in documents, pictures etc; but ALL programs need to be re-installed afterwards (other than ones installed from the Windows Store ... but who ever uses that for anything?) . I don't know of any way to save and reinstall a bunch of apps together - or not one that is easier than just re-installing anyway.
I realise this is a real pain. I hate to sounds smug, but the solution I posted on 19th December really has still worked, I install all Windows updates and it's still working perfectly with power settings and screen brightness intact etc. Of course it may just be a coincidence, and it could fail tomorrow, but I did the same thing to two Surface Pro 3s with exactly the same problem and they were both immediately fixed.
Yes, I did resent re-installing all my programs, but really it was only a couple of hours work on each one; nothing compared to the time I'd previously spent trying to fix Microsoft's mess.
Touch-wood that I haven't now jinxed myself with this post.