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Again the same old issue. After the last windows update (version 1903 build 18362. 239) i cant adjust the screen brightness ( is set in 100% and it is draining the battery).
This is the second time an Windows actualization creates this issue.
Does anyone have a clue how to fix it this time?
Thank you
Paulo Souza
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I tried reinstalling the display driver, removing it, etc. didn't work.
Did you download SurfacePro3_Win10_18362_1902002_0.msi from
https://www.microsoft.com/en-us/download/details.aspx?id=38826 and then
uninstall and DELETE the Intel video driver, run the MSI and restart?
I have the same issue.
The brightness slider in action center is disabled. you can hover it with the mouse but you can't move the slider.
When using hotkey combos (FN+Backspace, FN+Del) same result, no changes.
This has started since the 1903 W10 upgrade.
I tried reinstalling the display driver, removing it, etc. didn't work.
I also tried using Windows Mobility Center, which provides a handy brightness slider, the slider works but it has no effect.
With this problem, you can't keep the surface on battery because it drains really fast at 100% brightness.
This is a little unclear. When you open the Action Center, the brightness
control is at the very bottom in 1903. Are you saying the slider does not move
or that you can move it but the brightness does not change?
