Surface pro 3 Brightness control missing

Anonymous
2019-08-04T19:26:26+00:00

Again the same old issue. After the last windows update (version 1903 build  18362. 239) i cant adjust the screen brightness ( is set in 100% and it is draining the battery).

This is the second time an Windows actualization creates this issue.

Does anyone have a clue how to fix it this time?

Thank you 

Paulo Souza

Surface | Surface Pro | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-10-21T01:30:04+00:00

    This is total horse hockey Microsoft. It's clearly a bug that many are experiencing. Now on Windows 10 Pro 2004 and it still does not work.

    I won't be buying another Microsoft device again.

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  2. Anonymous
    2020-10-21T01:11:07+00:00

    Cannot move the slider. I'm having the exact same problem. Have removed and updated drivers multiple times.

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  3. Anonymous
    2020-09-26T03:40:07+00:00

    https://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/video-card-driver-update/b587fac4-5f28-4c04-9dc5-960c7be0e558

    This website helped me A LOT and it fixed the brightness issue. Yayyy!!!! Seriously though, try it. It worked!!!!

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  4. Anonymous
    2020-08-22T08:42:48+00:00

    All the problems can be solved when you install the MonitorDDC app. The prog can detect my SP3 screen (120QL01) then provide ability to change the LCD brightness (and show brightness level in real time if you or other softwares change it). It also provides features of rotating the screen and assigning keyboard shortcuts to a variaty of screen and volume changing.

    The app's link: https://clickmonitorddc.bplaced.net/

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  5. Anonymous
    2020-08-19T23:50:36+00:00

    That's exactly what is happening to my SP3. I can see the slider but it will not allow any adjustments. The slider will not even move.

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