Additional Information for Surface RT & Surface Pro Owners
While I understand that any company that wants to stay in business needs to make a profit.
Microsoft might be over doing it with their prices.
The Microsoft Wedge Touch Mouse:
is actually a cool product and compliments the Surface tablets very well.
Microsoft charges $69.95 on the Microsoft Store website. Amazon charges $38.76.
Wired Fast Ethernet for Surface RT:
The Belkin USB to Ethernet Adapter 10/100 is $24.95 at the Microsoft Store and similarly priced else where. While this product is priced pretty much the same at Amazon, my beef with Microsoft is that it appears that Microsoft has asked at least one manufacturer
to pull its drivers for Surface RT that allow the Surface RT to use wired Ethernet.
I say it appears that way because I have no proof. I certainly hope that Microsoft would not intentionally hobble the Surface RT. It's actually a nice tablet.
The chipset for the Belkin adapter is ASIX AX88X72A (I believe it's the same chipset for the Cisco USB300M adapter as well.)
Here is a link to get the drivers for Surface RT, this was working as of Mar 29 2013
https://docs.google.com/file/d/0B6huq0bVEpNKYWNGNnJ3d3VNRzQ/edit?pli=1
Faster Ethernet for the Surface Pro
The Plugable USB 2.0 to 10/100/1000 Gigabit Ethernet LAN Wired Network Adapter
While this adapter does not currently (no drivers) work on the Surface RT it is a great adapter for the Surface Pro. It's $25.00 (only $.05 more than the Belkin adapter but much faster)
This adapter uses the ASIX AX88178 chipset.
I purchased one at Amazon.
Only 1 USB Port Needed for this Optical Drive:
Samsung Ultra Portable Slim DVD+/- RW USB External Drive Black SE-218BB/RSBS
Because the Surface Tablets only have a single USB port it can be hard to find DVD/CD burners that work well with these tablets. The Samsung player/burner only needs a single USB port.
Most external drives need 2 USB ports and come with a USB Y cable
I'm using one on my own Surface Pro.
Amazon $36.95.
Lastly, while it may seem that I am purposely plugging Amazon; the truth is this is where I found what I was looking for. I also tried Newegg and Fry's Electronics.
Microsoft’s Partners are No Great Deal:
I think Microsoft should do a better job vetting their partners.
Strictly from my own experience I do not believe that Best Buy, Staples, or AT&T are very good partners.
Maybe this is the best Microsoft could get.
Again, based on my own experiences, all three of these stores do a poor job of displaying and demonstrating Windows Phones and Surface tablets. They also carry almost no accessories for either.
I asked about cases for my Lumia 920 and my wife's Lumia 900 in a Staples store near our home.
The answer I received was "they're not selling a lot of Windows Phone accessories."
My response was " it's pretty hard to sell what you don't have in the store".
The ATT store where we bought the phone had some accessories but no one appeared to be very energetic to discuss the products. They were happy to sell us the phones and the service plan but it was obvious they knew very little about the products. I noticed
the same people got all perked up when another customer asked about other phones. It was like flipping a switch.
Buying a Surface RT for my mother 2 weeks ago was like pulling teeth in the Best Buy store near my mother's house. I could see the display, I could see where the for sale items were stored down below.
Why did it take 3 sales people, 2 walkie-talkie calls and 4 price checks to sell 1 Surface RT with Type Cover?
My mother, who is not a techie by any stretch, but does recognize poor customer service asked me if we could purchase the tablet anywhere else.
I don't know if Microsoft is not investing enough time training their partners, or if they are not providing enough incentives (margin) or what. I just wish the Microsoft stores were franchises and I could afford one.
I'm a self employed contract Cisco Trainer, and I believe I could provide the kind of customer service, product knowledge, and set up the right kind of displays that would show the phones, tablets, Signature Series PCs, Xbox/Kinect/Windows Media Center and
software in a way that the products could mostly sell itself.
Microsoft is a huge company and actually offers some nice products; it should not be this hard to buy their products.